On Mon, May 24, 2010 at 10:50 AM, Alan Brown <a...@mssl.ucl.ac.uk> wrote:
> On Mon, 24 May 2010, Robert LeBlanc wrote: > > > I'm trying to track down the cause of tapes being stuck in our library at > > random times. > > What is the make and model of your library, _and_ your tape drives? > > I get this semi-regularly here with HP LTO2 drives and MSL6000 changer > (Overland Neo 4000) > > Most of the time simply issuing a mount command inside bconsole causes the > drive to be rescanned and unlocked, then the tape will eject and unload > correctly. (Mount, device, slot 0) > > Last night we had scsi io errors which persisted because the tape had been > ejected, yet hadn't been unloaded. In that case it was a matter of telling > MTX to unload/reload the tape drive before bacula regained control of the > situation. > > I believe this is a robot or fc/scsi bridge glitch, but HP have > consistently dodged all questions on the issue and close trouble tickets > as fast as they're opened... > > Ideally Bacula would attempt this stuff automatically instead of needing > human intervention. I've tried to file a bugzilla on the problem, but Kern > keeps closing it. > > AB > > > We have a Neo8000 firmware 5.16 with two HP LTO-3 (firmware 011.930) drives and one HP LTP-4 (firmware 011.135) drive. Sometimes Bacula will recover if I let is sit and it automatically retries, but this is rare. I have never had a case where the tape was ejected and all that was needed was for me to move the tape, in every case the tape will not eject. Robert LeBlanc Life Sciences & Undergraduate Education Computer Support Brigham Young University
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