Others have experienced issues relating to antivirus scan engines  
interfering with successful backups. Perhaps it is interfering with  
the communications between the daemons (different machines from what  
I gather.)

The others have tested by disabling AV then running a test job.

Erich

On Mar 28, 2007, at 8:55 AM, Jason King wrote:

> Anyone else in the list have any idea what might be causing the  
> problem
> I'm having? I'm totally at a loss for what to do other than setup a
> local director on that server. The backup works fine if the  
> director is
> loaded locally.
>
> [EMAIL PROTECTED] wrote:
>> I already read about that and the "Heartbeat Interval" has already  
>> been
>> setup and changed to 90 seconds. I have Heartbeat setup on both  
>> the SD and
>> the FD of this server. I actually had to setup the Heartbeat to  
>> handle a
>> different problem with the backup. The Heartbeat solved that  
>> problem but
>> then caused/showed this problem. I did attach the trace file. I'm  
>> not sure
>> why you didn't see it.
>>
>>
>>> On Monday 26 March 2007 23:55, Jason King wrote:
>>>
>>>> Ok, I've got the debug output of the storage daemon now:
>>>>
>>>> I have the system setup to spool the data to the drive then  
>>>> write to the
>>>> media. Everything looks fine until after the system starts to  
>>>> despool
>>>> everything to tape. Here are the debug messages from despool on:
>>>>
>>>>
>>>> dctn-sd: ../../stored/spool.c:220 Despooling data
>>>> dctn-sd: ../../stored/askdir.c:395 >dird: Jmsg
>>>> Job=dctn.2007-03-26_15.37.12 type=6 level=1174944136 dctn-sd:  
>>>> Job write
>>>> elapsed time = 00:44:54, Transfer rate = 3.623 M bytes/second
>>>> dctn-sd: ../../stored/askdir.c:332 Update cat VolFiles=2
>>>> dctn-sd: ../../stored/askdir.c:351 >dird: dctn-sd:
>>>> ../../stored/askdir.c:357 Didn't get vol info vol=GovDeals-01:
>>>> ERR=Network error on bnet_recv in req_vol_info.
>>>>
>>> This indicates that the comm connection from the SD to the Dir  
>>> was lost.
>>> There was no error messages from the SD because they were  
>>> directed to the
>>> Director.  The details of the error were lost because the message  
>>> could
>>> not
>>> be delivered.  You could write all the messages to a log file, but I
>>> suspect
>>> that it will simply show that the comm line dropped, but who  
>>> knows it
>>> might
>>> turn up something interesting.
>>>
>>> The solution is to fix the comm line problems. Possibly turning on a
>>> Heartbeat
>>> Interval could help.
>>>
>>>
>>>> dctn-sd: ../../stored/block.c:748 dir_update_volume_info terminate
>>>> writing -- ERROR
>>>> dctn-sd: ../../stored/block.c:771 Leave terminate_writing_volume --
>>>> ERROR
>>>> dctn-sd: ../../stored/spool.c:140 Bad return from despool  
>>>> WroteVol=0
>>>> dctn-sd: ../compat/compat.cpp:194 Enter wchar_win32_path
>>>>
>>>> There is more but it's all the finishing up stuff like removing  
>>>> spool
>>>> file and releasing the tape drive. So there you have the debug.  
>>>> Looks
>>>> like the storage daemon isn't able to get the volume information  
>>>> from
>>>> the tape or something. There is another entry higher up in the  
>>>> log that
>>>> shows a similar volume error:
>>>>
>>>> dctn-sd: ../../stored/label.c:155 Requested Volume "GovDeals-01" on
>>>> "DLT-Drive" (Tape0) is not a Bacula labeled Volume, because:
>>>> ERR=../../stored/block.c:1006 Read zero bytes at 0:0 on device
>>>> "DLT-Drive" (Tape0).
>>>> dctn-sd: ../../stored/label.c:179 No volume label - bailing out
>>>>
>>> This is enough out of context so that I cannot be sure without  
>>> looking at
>>> the
>>> whole trace file, which I didn't do (it wasn't attached and I  
>>> don't have
>>> the
>>> time anyway).  However I can say that this is is normal when  
>>> labeling a
>>> blank
>>> tape.
>>>
>>>
>>>> But that isn't true because I labeled the tape just before I ran  
>>>> the
>>>> job. Crap I don't know what the problem with this thing is. Does  
>>>> this
>>>> information help? I have attached the entire debug trace file  
>>>> for anyone
>>>> that can help to view.
>>>>
>>>> Thanks,
>>>> Jason
>>>>
>>>>
>>>> Kern Sibbald wrote:
>>>>
>>>>> On Monday 26 March 2007 21:54, Brian Debelius wrote:
>>>>>
>>>>>
>>>>>> Kern Sibbald wrote:
>>>>>>
>>>>>>
>>>>>>> On Monday 26 March 2007 21:38, Jason King wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> The problem I have is that this particular SD is running on  
>>>>>>>> Windows
>>>>>>>>
>>>> so
>>>>
>>>>>>>> there is no STOUT. Where do I look from there? I can set the -d
>>>>>>>>
>>>> option
>>>>
>>>>>>>> within the services options but I just don't know where to  
>>>>>>>> look for
>>>>>>>>
>>>> the
>>>>
>>>>>>>> debug information.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>> Well for Windows, you will need to get help from someone else  
>>>>>>> the
>>>>>>>
>>> details
>>>
>>>>> are
>>>>>
>>>>>
>>>>>>> slightly different.
>>>>>>>
>>>>>>> However, it seems to me that I already mentioned in a  
>>>>>>> previous email
>>>>>>>
>>> that
>>>
>>>>> the
>>>>>
>>>>>
>>>>>>> output is put into bacula.trace (actually, I think it is
>>>>>>>
>>> bacula-sd.trace).
>>>
>>>>>>> That file is probably created in the directory the SD  
>>>>>>> executable is
>>>>>>>
>>>>>>>
>>>>> located.
>>>>>
>>>>>
>>>>>>> Robert has previously given instructions on how to do this  
>>>>>>> (probably
>>>>>>>
>>>>>>>
>>>>> several
>>>>>
>>>>>
>>>>>>> times) on the email list, and it is also documented in the  
>>>>>>> manual
>>>>>>>
>>>> for
>>>>
>>> the
>>>
>>>>> FD.
>>>>>
>>>>>
>>>>>>>
>>>>>> Mine for what ever reason get created in c:\windows\system32
>>>>>>
>>>>>>
>>>>> Oh!  That's precisely why I said "for Windows you will need to get
>>>>>
>>>> help
>>>>
>>> from
>>>
>>>>> someone else; the details are slightly different".
>>>>>
>>>>> Thanks. Eventhough Win32 is not my favorite platform, I am  
>>>>> determined
>>>>>
>>>> to
>>>>
>>> learn
>>>
>>>>> these things :-)
>>>>>
>>>>>
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>>
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