Arno Lehmann wrote:
> Hi,
>
> On 3/8/2007 2:38 PM, Gerard Sharpe wrote:
>> Hi all,
>>
>> Just after some advice about a HP SureStore E AutoLoader 818 I just
>> picked up today second hand.
>>
>> The seller I purchased it from on ebay has mentioned that the drive had
>> been tested and confirmed to be working ok but I'm having no joy.
>>
>> I am able to backup a small amount of data via tar, use the autoloader
>> via mtx and rewind, check the status and so on with mt. The issue is
>> when I try and backup a large amount of data with tar it starts writing
>> to tape for around 20 seconds and then stops with the error:
>> ---
>> tar: /dev/st0: Cannot write: Input/output error
>> ---
>>
>> Checking the logs I see this:
>> ---
>> Mar 8 23:58:38 localhost kernel: st0: Current: sense key: Hardware Error
>> Mar 8 23:58:38 localhost kernel: ASC=0xc <<vendor>> ASCQ=0x80
>> Mar 8 23:58:38 localhost kernel: Info fld=0x707fff
>> Mar 8 23:58:38 localhost kernel: st0: Current: sense key: Hardware Error
>> Mar 8 23:58:38 localhost kernel: ASC=0xc <<vendor>> ASCQ=0x80
>> Mar 8 23:58:38 localhost kernel: Info fld=0x2d0
>> ---
>
> That looks bad.
>
>> I've checked connections and tried different DLT Tapes and the obvious
>> things, I'll try a different scsi card tomorrow just in case. It just
>> seems odd it backs up small amounts of data and not large amounts.
>>
>> I guess my question is, is there anyway I can get a more descriptive
>> error message to help isolate the source of the problem or has any else
>> had a similar issue?
>
> Not a similar issue... but you might try tapeinfo on the drive.
>
>> Also could this be caused by the drive requiring a
>> cleaning?
>
> I don't think so. It should report the need of cleaning by an LED, usually.
>
> Admittedly, I don't know your autochanger model, but it might help to
> check the device configuration and reset it to its factory default.
> Usually taht should work through the control panel somehow.
>
> Also, HP has a tool for library and tape testing called Library and Tape
> Tools or short L&TT which you can download here:
> http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=406731&locale=en_US&taskId=135&prodSeriesId=406729&prodTypeId=12169
>
> or go through this
> http://h18006.www1.hp.com/products/storageworks/ltt/index.html URL.
>
> Hope that helps you,
>
> Arno
>
Thanks for the reply Arno I'm downloading the HP tools at the moment to
see what it has to say.
I also grabbed some more info from dmesg, I'm now wondering if it may be
the SCSI card or kernel:
---
scsi0: At time of recovery, card was not paused
>>>>>>>>>>>>>>>>>> Dump Card State Begins <<<<<<<<<<<<<<<<<
scsi0: Dumping Card State in Command phase, at SEQADDR 0x157
Card was paused
ACCUM = 0x80, SINDEX = 0xac, DINDEX = 0xc0, ARG_2 = 0x0
HCNT = 0x0 SCBPTR = 0x0
SCSISIGI[0x84]:(BSYI|CDI) ERROR[0x0] SCSIBUSL[0x80]
LASTPHASE[0x80]:(CDI) SCSISEQ[0x12]:(ENAUTOATNP|ENRSELI)
SBLKCTL[0x2]:(SELWIDE) SCSIRATE[0xf]:(SXFR_ULTRA2)
SEQCTL[0x10]:(FASTMODE) SEQ_FLAGS[0x0] SSTAT0[0x7]:(DMADONE|SPIORDY|SDONE)
SSTAT1[0x2]:(PHASECHG) SSTAT2[0x0] SSTAT3[0x0]
SIMODE0[0x0] SIMODE1[0xac]:(ENSCSIPERR|ENBUSFREE|ENSCSIRST|ENSELTIMO)
SXFRCTL0[0x88]:(SPIOEN|DFON) DFCNTRL[0x4]:(DIRECTION)
DFSTATUS[0x6d]:(FIFOEMP|DFTHRESH|HDONE|FIFOQWDEMP|DFCACHETH)
STACK: 0x37 0xcc 0x151 0x192
SCB count = 4
Kernel NEXTQSCB = 3
Card NEXTQSCB = 3
QINFIFO entries:
Waiting Queue entries:
Disconnected Queue entries:
QOUTFIFO entries:
Sequencer Free SCB List: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Sequencer SCB Info:
0 SCB_CONTROL[0x0] SCB_SCSIID[0x57] SCB_LUN[0x0] SCB_TAG[0x2]
1 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
2 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
3 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
4 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
5 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
6 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
7 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
8 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
9 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
10 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
11 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
12 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
13 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
14 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
15 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID)
SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff]
Pending list:
2 SCB_CONTROL[0x0] SCB_SCSIID[0x57] SCB_LUN[0x0]
Kernel Free SCB list: 1 0
Untagged Q(5): 2
<<<<<<<<<<<<<<<<< Dump Card State Ends >>>>>>>>>>>>>>>>>>
st 0:0:5:0: Device is active, asserting ATN
Recovery code sleeping
(scsi0:A:5:0): Recovery SCB completes
Unexpected busfree in Command phase
SEQADDR == 0x157
Recovery code awake
aic7xxx_abort returns 0x2002
st 0:0:5:0: Attempting to queue a TARGET RESET message
CDB: 0xa 0x0 0x0 0x28 0x0 0x0
st 0:0:5:0: Command not found
aic7xxx_dev_reset returns 0x2002
target0:0:5: FAST-10 SCSI 10.0 MB/s ST (100 ns, offset 15)
st0: Current: sense key: Not Ready
Additional sense: Logical unit is in process of becoming ready
st0: Current: sense key: Not Ready
Additional sense: Logical unit is in process of becoming ready
st0: <<DEFERRED>>: sense key: Hardware Error
ASC=0xc <<vendor>> ASCQ=0x80
Info fld=0x40fff
---
R
GS
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