Hi, On 3/11/2007 2:39 AM, Gerard Sharpe wrote: > Arno Lehmann wrote: >> Hi, >> >> On 3/8/2007 2:38 PM, Gerard Sharpe wrote: >>> Hi all, >>> >>> Just after some advice about a HP SureStore E AutoLoader 818 I just >>> picked up today second hand. >>> >>> The seller I purchased it from on ebay has mentioned that the drive had >>> been tested and confirmed to be working ok but I'm having no joy. >>> >>> I am able to backup a small amount of data via tar, use the autoloader >>> via mtx and rewind, check the status and so on with mt. The issue is >>> when I try and backup a large amount of data with tar it starts writing >>> to tape for around 20 seconds and then stops with the error: >>> --- >>> tar: /dev/st0: Cannot write: Input/output error >>> --- >>> >>> Checking the logs I see this: >>> --- >>> Mar 8 23:58:38 localhost kernel: st0: Current: sense key: Hardware Error >>> Mar 8 23:58:38 localhost kernel: ASC=0xc <<vendor>> ASCQ=0x80 >>> Mar 8 23:58:38 localhost kernel: Info fld=0x707fff >>> Mar 8 23:58:38 localhost kernel: st0: Current: sense key: Hardware Error >>> Mar 8 23:58:38 localhost kernel: ASC=0xc <<vendor>> ASCQ=0x80 >>> Mar 8 23:58:38 localhost kernel: Info fld=0x2d0 >>> --- >> That looks bad. >> >>> I've checked connections and tried different DLT Tapes and the obvious >>> things, I'll try a different scsi card tomorrow just in case. It just >>> seems odd it backs up small amounts of data and not large amounts. >>> >>> I guess my question is, is there anyway I can get a more descriptive >>> error message to help isolate the source of the problem or has any else >>> had a similar issue? >> Not a similar issue... but you might try tapeinfo on the drive. >> >>> Also could this be caused by the drive requiring a >>> cleaning? >> I don't think so. It should report the need of cleaning by an LED, usually. >> >> Admittedly, I don't know your autochanger model, but it might help to >> check the device configuration and reset it to its factory default. >> Usually taht should work through the control panel somehow. >> >> Also, HP has a tool for library and tape testing called Library and Tape >> Tools or short L&TT which you can download here: >> http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=406731&locale=en_US&taskId=135&prodSeriesId=406729&prodTypeId=12169 >> >> or go through this >> http://h18006.www1.hp.com/products/storageworks/ltt/index.html URL. >> >> Hope that helps you, >> >> Arno >> > > > Thanks for the reply Arno I'm downloading the HP tools at the moment to > see what it has to say. > > I also grabbed some more info from dmesg, I'm now wondering if it may be > the SCSI card or kernel:
This looks like a hardware problem. Quite often, checking and perhaps replacing the cabling and terminators helsp in these cases. It might also be a problem with the SCSI driver, but you would know a lot about the drivers code to verify that... For cases like these, I try another SCSI HBA using a different driver, for example LSI instead of adaptec. If that driver works, you can be quite sure it's a software problem. I can't recall you telling us, but is that an Adaptec 2940U(2)W HBA? There seem to be different revisions of the controller chips on these cards, some of them buggy. I looked through the drivers code once, and there were lots of special cases for problem handling depending on the exact chipsat revision. Arno > --- > scsi0: At time of recovery, card was not paused > >>>>>>>>>>>>>>>>>> Dump Card State Begins <<<<<<<<<<<<<<<<< > scsi0: Dumping Card State in Command phase, at SEQADDR 0x157 > Card was paused > ACCUM = 0x80, SINDEX = 0xac, DINDEX = 0xc0, ARG_2 = 0x0 > HCNT = 0x0 SCBPTR = 0x0 > SCSISIGI[0x84]:(BSYI|CDI) ERROR[0x0] SCSIBUSL[0x80] > LASTPHASE[0x80]:(CDI) SCSISEQ[0x12]:(ENAUTOATNP|ENRSELI) > SBLKCTL[0x2]:(SELWIDE) SCSIRATE[0xf]:(SXFR_ULTRA2) > SEQCTL[0x10]:(FASTMODE) SEQ_FLAGS[0x0] SSTAT0[0x7]:(DMADONE|SPIORDY|SDONE) > SSTAT1[0x2]:(PHASECHG) SSTAT2[0x0] SSTAT3[0x0] > SIMODE0[0x0] SIMODE1[0xac]:(ENSCSIPERR|ENBUSFREE|ENSCSIRST|ENSELTIMO) > SXFRCTL0[0x88]:(SPIOEN|DFON) DFCNTRL[0x4]:(DIRECTION) > DFSTATUS[0x6d]:(FIFOEMP|DFTHRESH|HDONE|FIFOQWDEMP|DFCACHETH) > STACK: 0x37 0xcc 0x151 0x192 > SCB count = 4 > Kernel NEXTQSCB = 3 > Card NEXTQSCB = 3 > QINFIFO entries: > Waiting Queue entries: > Disconnected Queue entries: > QOUTFIFO entries: > Sequencer Free SCB List: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 > Sequencer SCB Info: > 0 SCB_CONTROL[0x0] SCB_SCSIID[0x57] SCB_LUN[0x0] SCB_TAG[0x2] > 1 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 2 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 3 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 4 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 5 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 6 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 7 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 8 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 9 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 10 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 11 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 12 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 13 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 14 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > 15 SCB_CONTROL[0x0] SCB_SCSIID[0xff]:(TWIN_CHNLB|OID|TWIN_TID) > SCB_LUN[0xff]:(SCB_XFERLEN_ODD|LID) SCB_TAG[0xff] > Pending list: > 2 SCB_CONTROL[0x0] SCB_SCSIID[0x57] SCB_LUN[0x0] > Kernel Free SCB list: 1 0 > Untagged Q(5): 2 > > <<<<<<<<<<<<<<<<< Dump Card State Ends >>>>>>>>>>>>>>>>>> > st 0:0:5:0: Device is active, asserting ATN > Recovery code sleeping > (scsi0:A:5:0): Recovery SCB completes > Unexpected busfree in Command phase > SEQADDR == 0x157 > Recovery code awake > aic7xxx_abort returns 0x2002 > st 0:0:5:0: Attempting to queue a TARGET RESET message > CDB: 0xa 0x0 0x0 0x28 0x0 0x0 > st 0:0:5:0: Command not found > aic7xxx_dev_reset returns 0x2002 > target0:0:5: FAST-10 SCSI 10.0 MB/s ST (100 ns, offset 15) > st0: Current: sense key: Not Ready > Additional sense: Logical unit is in process of becoming ready > st0: Current: sense key: Not Ready > Additional sense: Logical unit is in process of becoming ready > st0: <<DEFERRED>>: sense key: Hardware Error > ASC=0xc <<vendor>> ASCQ=0x80 > Info fld=0x40fff > --- > > > R > GS > > ------------------------------------------------------------------------- > Take Surveys. Earn Cash. Influence the Future of IT > Join SourceForge.net's Techsay panel and you'll get the chance to share your > opinions on IT & business topics through brief surveys-and earn cash > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > _______________________________________________ > Bacula-users mailing list > Bacula-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/bacula-users -- IT-Service Lehmann [EMAIL PROTECTED] Arno Lehmann http://www.its-lehmann.de ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Bacula-users mailing list Bacula-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/bacula-users
