|
Couldn’t agree more; we were taken off
guard by that answer from Quantum’s support. We had been looking for a
reasonably priced entry-level autoloader that would take LTO2 or greater, and
the SuperLoader3 came in at a decent price and little rack space. Been a great
performer, too. Luckily, we only lost a daily tape (differential), so it wasn’t
a huge deal, but if it’d been from our Monthly pool, we’d have been in a world
of hurt. So, too late to turn back now, we were just looking for a
work-around. Seems to be doing well so far, though I imagine the tapes will
wear faster. --Jeremy From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of John Drescher
Agreed. I had a similar problem with my Exabyte magnum 224 yesterday.
The drive would not unload the tape in drive 0. Peeking through the air holes
in the front I saw that the tape was indeed in the drive but the robot was not
attempting to unload it at all. After a power cycle of the autoloader the tape
came out on the first try. To me this is an unacceptable behavior but at least
there was a fix... |
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