Good Day,

As I left the group yesterday, I"d sent in a few conf files and a list
of volumes. The responses I got yesterday were helpful in sheding some
light  on this program. I made some progress this morning, actually
got an incremental backup done. I went to the data center, umounted
and ejected - then reloaded - remounted all of the tapes in the drive:

Product Type: Medium Changer
Vendor ID: 'DELL    '
Product ID: 'PV-122T         '
Revision: 'K17r'
Attached Changer: No

So after months of apparent errors, one job finally went right:

Terminated Jobs:
 JobId  Level   Files          Bytes Status   Finished        Name
======================================================================
  4992  Incr          0              0 Error    31-Jul-06 13:27 ux-nfs01-atl-02
  4993  Incr          0              0 Error    05-Aug-06 20:28 ux-bck01-atl-02
  4994  Incr          0              0 Error    11-Aug-06 03:30 phishprint2
  4995  Incr          0              0 Error    16-Aug-06 10:46 phishprint
  4996  Incr          0              0 Error    21-Aug-06 18:46 radardev
  4997  Incr          0              0 Error    27-Aug-06 01:47 datamine1
  4998  Incr          0              0 Cancel   28-Aug-06 19:07 ux-crep01-atl-02
  4999  Incr          0              0 Error    03-Sep-06 02:08 tsbackend2
  5558  Full          0              0 Error    08-Sep-06 09:24 taurus
  5000  Incr     10,405    815,794,088 OK       13-Sep-06 08:33 tsbackend1

However, when I tried to kick off another I got the following in messages

*messages
13-Sep 09:33 bacula-atl2-dir: tsbackend1.2006-07-26_00.00.08 Fatal
error: Network error with FD during Backup: ERR=Connection reset by
peer
13-Sep 09:33 bacula-atl2-dir: tsbackend1.2006-07-26_00.00.08 Fatal
error: No Job status returned from FD.
13-Sep 09:33 bacula-atl2-dir: Bacula 1.36.3 (22Apr05): 13-Sep-2006 09:33:45
  JobId:                  5000
  Job:                    tsbackend1.2006-07-26_00.00.08
  Backup Level:           Incremental, since=2006-05-10 09:44:02
  Client:                 tsbackend1-fd
  FileSet:                "backend fs" 2005-11-26 00:31:35
  Pool:                   "Inc_A"
  Storage:                "ATL2-TAPE1"
  Start time:             08-Sep-2006 10:23:18
  End time:               13-Sep-2006 09:33:45
  FD Files Written:       0
  SD Files Written:       10,405
  FD Bytes Written:       0
  SD Bytes Written:       815,794,088
  Rate:                   0.0 KB/s
  Software Compression:   None
  Volume name(s):         test_kc_13sept
  Volume Session Id:      25
  Volume Session Time:    1153811541
  Last Volume Bytes:      816,844,341
  Non-fatal FD errors:    21
  SD Errors:              0
  FD termination status:  Error
  SD termination status:  OK
  Termination:            Backup Canceled

13-Sep 09:33 bacula-atl2-dir: Start Backup JobId 5559,
Job=ux-nfs01-atl-02.2006-08-28_00.00.00

13-Sep 09:25 ux-nfs01-atl-02-fd: DIR and FD clocks differ by -475
seconds, FD automatically adjusting.

13-Sep 09:34 bacula-atl2-sd: Job ux-nfs01-atl-02.2006-08-28_00.00.00
waiting. Cannot find any appendable volumes.
Please use the "label"  command to create a new Volume for:
    Storage:      ATL2-TAPE1
    Media type:   LTO2
    Pool:         Inc_B

13-Sep 09:34 bacula-atl2-dir: ux-nfs01-atl-02.2006-08-28_00.00.00
Error: message.c:668 Operator mail program terminated in error.
CMD=/sbin/bsmtp -h mail0.ciphertrust.com -f "(Bacula-ATL2)
[EMAIL PROTECTED]" -s "Bacula-ATL2: Intervention needed for
ux-nfs01-atl-02.2006-08-28_00.00.00" [EMAIL PROTECTED]
ERR=Child exited with code 1

So I tried the label command:
*label
Automatically selected Storage: ATL2-TAPE1
Enter new Volume name: 13Sept_Slot8
Enter slot (0 for none): 8
Defined Pools:
     1: Default
     2: Full_A
     3: Diff_A
     4: Inc_A
     5: FileSys
     6: Full_B
     7: Diff_B
     8: Inc_B
     9: Diff_C
    10: Inc_C
    11: Full_C
    12: Archive
    13: Catalog
    14: Full_Pool
    15: DB
Select the Pool (1-15): 8
Connecting to Storage daemon ATL2-TAPE1 at 192.168.69.200:9103 ...
Sending label command for Volume "13Sept_Slot8" Slot 8 ...
3301 Issuing autochanger "loaded drive 0" command.
3302 Autochanger "loaded drive 0", result is Slot 1.
3303 Issuing autochanger "unload slot 1, drive 0" command.
3304 Issuing autochanger "load slot 8, drive 0" command.
3305 Autochanger "load slot 8, drive 0", status is OK.
3911 Cannot label Volume because it is already labeled: "000102"
Label command failed for Volume 13Sept_Slot8.
Do not forget to mount the drive!!!


Now it may be that I just don't understand the steps of this software,
I've attempted the chapter "A Brief Tutorial" in the manual but since
this is a live environment and I don't have a test environment to hack
around in, I'm worried about 'breaking' something. There were critical
changes made to a server today and the backups must be done (lest we
have hundreds of customers angry with us should something go bad)

What steps should I take from here, and in the future, to correct this issue?

Best Regards,
-Keith

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