I recently created a new account on the AUR (aur.archlinux.org), but I
have not received the password reset email despite several attempts. I
have checked my spam/junk folder.
There is a chance that I might have mistyped my email address during
registration. Also, I am using a Microsoft email address (Outlook/
Hotmail), which I know sometimes causes issues with receiving
automated messages.
Could you please check if my account is registered with the correct
email and help me receive the reset email or update my account if
necessary?
Username: "cilgin"
Email: "[email protected]"
Thank you very much for your help.
All Archlinux servers (services) are currently unavailable (see post
immediately before yours). This has been ongoing for about a week as
some miscreant has waged a DDoS campaign against Arch. Arch leadership
is working hard with its cloud provider to resolve the matter, but given
the vast sea of IPs that can be utilized in such an attack, it is a very
large problem to mitigate.
Join the rest of us waiting ... and hoping for a swift end to the insanity.
Cilgin, I can’t look into your issue, but it’s likely a “normal”
error: either with delivery, AUR itself, or the email address provided.
AUR administrators should pick it up soon. If not, you may also talk
about the issue in #archlinux-aur on Libera.chat. The replies there are
not necessarily faster and you’ll need to stay on-line to see them. But
they’re more interactive, which may help if there is indeed some error
on either side.
The ongoing DoS is not affecting the ability to send emails. As one
might guess from this exchange taking place.
All Arch’s services were fully operational all the time, with the
exception of the web interface to the forum, AUR, and home site. Those
three had spotty availability over :443 on IPv4. But otherwise remained
fine, and access should be back to normal since yesterday.
Cheers, hope it’s solved soon
