I've just sent feedback via the Developer's Console and captured this screen. Cannot understand how suddenly a lot of people find my app is terrible... I've lost 0.25 points of rating since this "little help" from Google to get more people rating. Incredible.
<https://lh6.googleusercontent.com/--ibgnJV_p88/UzR7x5UqBII/AAAAAAAAAds/vtqXMZ9_kh4/s1600/Cumulative+avg+ratings+last+6m+-+March27.png> El miércoles, 26 de marzo de 2014 15:28:16 UTC-3, Jose_GD escribió: > > Any news regarding this issue? > > I don't know if I didn't pay attention before or if it's a brand new > feature of the Play app. Now you can rate an app immediately after tapping > Install (or Buy), *before* the install completes! How can you have an > opinion for an app you actually didn't use at all? > > No wonder my app 3 months ago had a 4.4 rate and now has a 4.16 rate. And > the last update was 4 months ago... > > Thanks for any clues > > José > > https://play.google.com/store/apps/developer?id=Jos%C3%A9+Gonz%C3%A1lez+D%27Amico > > > El miércoles, 22 de enero de 2014 19:43:29 UTC-3, Nobu Games escribió: >> >> I got feedback today from Google Play support acknowledging my complaints >> about that quick-rating widget: >> >> Thank you for contacting the Google Play developer support team. I >>> sincerely apologize for the inconvenience. >>> >>> We really appreciate your thoughtful feedback, and we'll be sure to take >>> your thoughts into consideration as we work to improve Google Play. >>> >>> Thanks for your understanding and continued support! >>> >> >> Fingers crossed that this issue will get sorted out soon :-) >> >> On Tuesday, January 21, 2014 1:33:59 PM UTC-6, Nobu Games wrote: >>> >>> I'm still far from being top or even mid-tier in terms of app downloads >>> but this morning I also got my first 2-star mystery rating for a paid app >>> of mine - no comment and no Google+ name I could respond to. That didn't >>> happen to me so far since most users tried the free version first and then >>> decided to buy afterward. >>> >>> This wouldn't have bothered me that much but nevertheless I wanted to >>> see for myself how that "recommendation rating widget" looks like on my >>> phone. So I opened the Google Play store app and scrolled down the lengthy >>> front page with several swipe movements. And I suddenly saw that an image >>> was flashing and quickly changing to "1 star". I accidentally rated some >>> random app while swiping the screen. >>> >>> This bug 100% reproducible: >>> >>> 1. Touch one of the stars >>> 2. Move your finger up or down outside the recommendation box >>> 3. Lift finger >>> 4. App gets rated >>> >>> This can happen quickly and accidentally while scrolling down the >>> screen. Since I am right-handed (as the majority of people), my thumb >>> naturally reaches to the left side of the screen, where the worse rating >>> options are (1 and 2 stars). I bet this happens thousands of times every >>> day without people even realizing what they just did. I sent a bug report >>> to Google Play support about that issue. >>> >>> I also have to agree that the phrasing of the recommendation is >>> completely misleading. If it weren't for this thread here I would have >>> thought that I'd be rating recommendations and not apps. If I were asked to >>> rate my favorite "scanner app" with the question "rate this item to get >>> recommendations", I would give that recommendation a bad rating because I >>> am already 100% happy with my scanner app and I'm absolutely not interested >>> in more apps like that. I guess something along these lines may have >>> happened with my paid app this morning. >>> >>> Google Play really has to fix that as quick as possible. This new >>> recommendation widget is a substantial change in the overall rating system >>> Google had no experience with before. Stuff like that should be extensively >>> tested before put into production mode. Real users should have been >>> observed while interacting with that new widget. Real users should have >>> been asked how they interpret the meaning of that new feature. To make that >>> feature more useful it should be either decoupled from recommendations and >>> be absolutely straightforward: "Do you like this app? Rate it". If >>> recommendations are more important than that then it should be a simple >>> thumbs up / thumbs down and the result must not affect the rating of the >>> recommended app. >>> >>> >>> On Friday, December 27, 2013 4:37:06 AM UTC-6, Tolriq wrote: >>>> >>>> Hi, >>>> >>>> My app rating is being hijacked by competitors and I don't know what to >>>> do :( >>>> I've tried to contact Google but there's no category for that and they >>>> don't answer from the other category contact :( >>>> >>>> My app is 4.9 rating since a very very very long time and all very very >>>> few bad rating always had comments. >>>> Since 14 days I start to have lot's of 1 or 2 stars rating without any >>>> comments and without having released a new version or the app having >>>> problems. >>>> There's still the same amount of 4 / 5 star rating coming every day. >>>> >>>> This graph for the 6 last months from Play Store console : >>>> http://postimg.org/image/i2bpm94vt/ shows the problem clearly and >>>> proves without a doubt the hijacking action :( >>>> >>>> What are the possible actions against that ? >>>> This is a shame that years of work can be attacked so easily :( >>>> >>>> How to contact some Google representative to have this investigated ? >>>> >>>> Regards, >>>> Tolriq >>>> >>> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. 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