Any news regarding this issue? I don't know if I didn't pay attention before or if it's a brand new feature of the Play app. Now you can rate an app immediately after tapping Install (or Buy), *before* the install completes! How can you have an opinion for an app you actually didn't use at all?
No wonder my app 3 months ago had a 4.4 rate and now has a 4.16 rate. And the last update was 4 months ago... Thanks for any clues José https://play.google.com/store/apps/developer?id=Jos%C3%A9+Gonz%C3%A1lez+D%27Amico El miércoles, 22 de enero de 2014 19:43:29 UTC-3, Nobu Games escribió: > > I got feedback today from Google Play support acknowledging my complaints > about that quick-rating widget: > > Thank you for contacting the Google Play developer support team. I >> sincerely apologize for the inconvenience. >> >> We really appreciate your thoughtful feedback, and we'll be sure to take >> your thoughts into consideration as we work to improve Google Play. >> >> Thanks for your understanding and continued support! >> > > Fingers crossed that this issue will get sorted out soon :-) > > On Tuesday, January 21, 2014 1:33:59 PM UTC-6, Nobu Games wrote: >> >> I'm still far from being top or even mid-tier in terms of app downloads >> but this morning I also got my first 2-star mystery rating for a paid app >> of mine - no comment and no Google+ name I could respond to. That didn't >> happen to me so far since most users tried the free version first and then >> decided to buy afterward. >> >> This wouldn't have bothered me that much but nevertheless I wanted to see >> for myself how that "recommendation rating widget" looks like on my phone. >> So I opened the Google Play store app and scrolled down the lengthy front >> page with several swipe movements. And I suddenly saw that an image was >> flashing and quickly changing to "1 star". I accidentally rated some random >> app while swiping the screen. >> >> This bug 100% reproducible: >> >> 1. Touch one of the stars >> 2. Move your finger up or down outside the recommendation box >> 3. Lift finger >> 4. App gets rated >> >> This can happen quickly and accidentally while scrolling down the screen. >> Since I am right-handed (as the majority of people), my thumb naturally >> reaches to the left side of the screen, where the worse rating options are >> (1 and 2 stars). I bet this happens thousands of times every day without >> people even realizing what they just did. I sent a bug report to Google >> Play support about that issue. >> >> I also have to agree that the phrasing of the recommendation is >> completely misleading. If it weren't for this thread here I would have >> thought that I'd be rating recommendations and not apps. If I were asked to >> rate my favorite "scanner app" with the question "rate this item to get >> recommendations", I would give that recommendation a bad rating because I >> am already 100% happy with my scanner app and I'm absolutely not interested >> in more apps like that. I guess something along these lines may have >> happened with my paid app this morning. >> >> Google Play really has to fix that as quick as possible. This new >> recommendation widget is a substantial change in the overall rating system >> Google had no experience with before. Stuff like that should be extensively >> tested before put into production mode. Real users should have been >> observed while interacting with that new widget. Real users should have >> been asked how they interpret the meaning of that new feature. To make that >> feature more useful it should be either decoupled from recommendations and >> be absolutely straightforward: "Do you like this app? Rate it". If >> recommendations are more important than that then it should be a simple >> thumbs up / thumbs down and the result must not affect the rating of the >> recommended app. >> >> >> On Friday, December 27, 2013 4:37:06 AM UTC-6, Tolriq wrote: >>> >>> Hi, >>> >>> My app rating is being hijacked by competitors and I don't know what to >>> do :( >>> I've tried to contact Google but there's no category for that and they >>> don't answer from the other category contact :( >>> >>> My app is 4.9 rating since a very very very long time and all very very >>> few bad rating always had comments. >>> Since 14 days I start to have lot's of 1 or 2 stars rating without any >>> comments and without having released a new version or the app having >>> problems. >>> There's still the same amount of 4 / 5 star rating coming every day. >>> >>> This graph for the 6 last months from Play Store console : >>> http://postimg.org/image/i2bpm94vt/ shows the problem clearly and >>> proves without a doubt the hijacking action :( >>> >>> What are the possible actions against that ? >>> This is a shame that years of work can be attacked so easily :( >>> >>> How to contact some Google representative to have this investigated ? >>> >>> Regards, >>> Tolriq >>> >> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. 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