Yep!  All the time.

On Sat, Sep 23, 2023 at 9:42 PM Darin Steffl <darin.ste...@mnwifi.com>
wrote:

> You're serious? Our customers receive at least 2 emails from us every
> month. An invoice and a receipt. Plus they'll see an electronic payment on
> their card or bank account.
>
> Not sure why someone wouldn't know who their provider is. Same with
> cellphone, power, gas, other utilities, etc.
>
>
> On Sat, Sep 23, 2023, 3:04 PM Josh Luthman <j...@imaginenetworksllc.com>
> wrote:
>
>> >Most people should know who their provider is.
>>
>> Hahahahahahahahahahahahahahahaha
>>
>> On Sat, Sep 23, 2023 at 10:19 AM Darin Steffl <darin.ste...@mnwifi.com>
>> wrote:
>>
>>> Why would you say "I don't know"?
>>>
>>> Tell them to call their ISP. You don't know who it is by name but you
>>> can at least tell them to look it up. Most people should know who their
>>> provider is. I'm also surprised their router doesn't have a sticker on it
>>> with the provider logo and contact info.
>>>
>>> On Fri, Sep 22, 2023, 2:58 PM Nate Burke <n...@blastcomm.com> wrote:
>>>
>>>> I've had 3 people calls us now (Blastcomm), with the Calix 'Gigaspire
>>>> blast' router, because we're blast, and it says blast on the router, so
>>>> why can't we help them.  They're all from South Carolina so far.
>>>>
>>>> "I'm sorry, I can't help you, I'm in Chicago"
>>>>
>>>> "Then who do I call?  My WIFI doesn't work, and it says Blast on the
>>>> router."
>>>>
>>>> "Who do you pay?"
>>>>
>>>> "I don't know"
>>>>
>>>>
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