You very likely want to force them to use the feds website to verify eligibility. You can do it on your own but I would strongly suggest you don’t want to do that as it entails a lot more work and liability on your part including handling a lot of sensitive personal information like social security numbers, tax returns, etc.
Mark > On May 21, 2021, at 10:02 AM, dave via AF <af@af.afmug.com> wrote: > > What do we do as an ISP? Do we enroll the customer or do they enroll them > selves and we submit their acceptance? > > > <Vcard.jpg> > On 5/17/21 7:14 AM, Mark Radabaugh wrote: >> We have one that we were able to fully qualify and enroll last week. >> >> Of the 5 that applied over the weekend 3 say “Application_Not_Found”, one is >> “Application Pending” and one has multiple fails for >> “Application_not_complete”, “Invalid_Address”, and “State_Fed_Fail”. >> >> Just starting to dig into what all this means though. >> >> Mark >> >>> On May 16, 2021, at 3:34 PM, Mark - Myakka Technologies <m...@mailmt.com> >>> <mailto:m...@mailmt.com> wrote: >>> >>> Has anyone had any luck enrolling customers in EBB? I have 3 >>> customers that I'm trying to enroll. Al 3 say the went though the >>> process. One of them sent me a screen shot saying they were accepted. >>> Every time I try to enroll them I get >>> >>> "The subscriber has not qualified through the National Verifier yet >>> or their application has expired. You can qualify them now at >>> getemergencybroadband.org" >>> >>> The odds of all 3 screwing up are low. Just wondering if there is >>> something I'm missing. >>> >>> >>> -- >>> >>> Thanks, >>> Mark mailto:m...@mailmt.com >>> <mailto:m...@mailmt.com> >>> >>> Myakka Technologies, Inc. >>> www.Myakka.com <http://www.myakka.com/> >>> >>> >>> -- >>> AF mailing list >>> AF@af.afmug.com <mailto:AF@af.afmug.com> >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> >> > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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