[AFMUG] CNMaestro and Offline Equipment

[Nate Burke]

We randomly have chucks of our coverage area that momentarily lose 
power.  Usually for just a couple seconds at a time, but enough to make 
customers equipment reboot.  During this last one that rebooted 40 or 50 
subs, I had about 15 EPMP SM's across different towers that CNMaestro is 
reporting as offline.  They are not really offline, they just rebooted 
during the power flash.  The only way I've found to get them connected 
back to CNMaestro is to manually reboot the SM's.  It's been 3 days and 
they're still reporting offline.  I was hoping that maybe if I just left 
them, they'd come back on their own but it doesn't look like it.  I 
really like CNMaestro, but it really annoys me when programs give false 
data.  (cough cough, the EPMP status page that will happily keep 
updating the uptime when the SM is really unreachable)  Has anyone else 
had problems with CNMaestro?

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