Every range extender has been a disaster we tell customers to unplug them and start from there if they’re having issues
> On Sep 5, 2020, at 12:29 PM, Ken Hohhof <af...@kwisp.com> wrote: > > > Has anyone else run into a customer installing one of these? If yes, have > you found it to be a disaster like I have? > > Netgear makes this sound like it has “universal compatibility” with ISP > supplied routers and will turn any router into a mesh system, the customer > said they had bought a mesh system while in fact this is a range extender. > > The main problem we are having is that unlike a lot of range extenders which > have a different SSID like Netgear87-5G-EXT, this one uses the same SSID as > the main router. But when customer’s devices try to roam between the router > and the extender, they alternately use their own MAC address and the MAC > address of the extender. This is causing all sorts of DHCP and ARP errors, > IP address conflicts, etc. Just adding the “mesh” extender to another brand > of router doesn’t seem to achieve handoff or roaming between the router and > the extender. > > Customer called complaining their Internet was intermittent and they were > getting “kicked off”, only after we saw the strange errors and a device > called EX6400V2 did they mention they had bought a “mesh system”. > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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