i would join the NANOG list and post there as well. often times you can get directly in touch with the engineers at large companies thru the list or thru contacts on the list.
na...@nanog.org -sean On Fri, Feb 21, 2020 at 10:58 AM Dan Spitler <d...@common.net> wrote: > Hey all, > We've gotten complaints about EA's Madden Mobile not working on our > network. Sure enough when I try it from any of our IPs, I get a > vague "Unknown Error." Of course, it works from any other (albeit large) > ISP I try it from. Our IPs appear clean and geo'd correctly from every > source I can find. > > Has anyone heard of this problem on their network? Does anyone want to try > it? You don't have to sign up or anything, as the error occurs pretty > quickly after opening the app (iOS or Android). > > EA's support has been absolutely useless, telling me to contact Marketing > (?) who is understandably ignoring me. A customer's attempt to get support > had them telling him that *we* need to "unblock his codes" whatever the > hell that means. > Emails to any sort of NOC contact I can find have also gone ignored. > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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