Hey all, We've gotten complaints about EA's Madden Mobile not working on our network. Sure enough when I try it from any of our IPs, I get a vague "Unknown Error." Of course, it works from any other (albeit large) ISP I try it from. Our IPs appear clean and geo'd correctly from every source I can find.
Has anyone heard of this problem on their network? Does anyone want to try it? You don't have to sign up or anything, as the error occurs pretty quickly after opening the app (iOS or Android). EA's support has been absolutely useless, telling me to contact Marketing (?) who is understandably ignoring me. A customer's attempt to get support had them telling him that *we* need to "unblock his codes" whatever the hell that means. Emails to any sort of NOC contact I can find have also gone ignored.
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