I think I was told anywhere from $1-$5/sub depending on what options you
want on the management software. It does look pretty badass, but it's
tough to give every vendor a monthly cut.
CRM + Preseem + Calix + Etc. == Where's the money for me?
-Adam
On 1/23/2020 1:29 PM, Jason McKemie wrote:
What does Calix get you for on the management? I've been looking into
some options for managed routers, and I like the 844E, but Calix is
pretty proud of their management platform and it just doesn't make a
lot of sense for the number of managed routers we would be deploying
right now.
I'm wondering if anyone out there has any experience with Ubiquiti's
Dream Machine (unfortunate name, since Sony has been using it for a
couple of decades). At least Ubiquiti has a management platform that
I don't need to sacrifice my firstborn for.
On Thu, Jan 23, 2020 at 11:47 AM Darin Steffl <darin.ste...@mnwifi.com
<mailto:darin.ste...@mnwifi.com>> wrote:
Guys,
Start heavily pushing managed routers. We're all Calix with
804mesh and we include the first router free in all our plans.
Makes a huge difference.
Google wifi is bad because there's no way to manually set the 5ghz
channel away from our radio. We have one customer we told this and
that their service will stink until they switch to our router or
get a different mesh system like orbi where you can still set the
channel manually.
We also do not support any speedtest except speedtest.net
<http://speedtest.net> and selecting one server we like. Also they
have to be hardwired to the POE or we won't respond to their
tests. This eliminates much of the back and forth wifi speedtests.
On Thu, Jan 23, 2020, 11:34 AM Matt Hoppes
<mattli...@rivervalleyinternet.net
<mailto:mattli...@rivervalleyinternet.net>> wrote:
I've had a slew of wifi related calls this week. Plug in, no
issue.
WiFi -- interference - customer needs to get a dual band
router, or it's
so bad it's just not fixable.
I really just want to tell folks "WiFi is not supported on our
service,
use at your own risk"... but of course, I can't do that.
On 1/23/20 11:54 AM, Ken Hohhof wrote:
> Anybody know if the speedtest built into the Google and Nest
WiFi mesh
> routers use the same M-Lab speedtest as the one a Google
search sends
> you to? Their FAQ seems to indicate it is different and
tests to
> Youtube servers.
>
> Apparently they have a feature where customers can set it up to
> periodically test their speed, and now I have customers
calling in to
> report that their router says they aren’t getting the speed
they’re
> paying for. We burn a bunch of time checking all the stats,
including
> Preseem which shows no problems at all and actual traffic
consistently
> to the speed plan they’re on. When asked what they were
trying to do
> that was slow or when they ran the speedtest, they can’t
cite any
> problems and the speedtests were done days ago and they are
just
> reviewing the Google report.
>
> One guy said the Google report indicated his dish moved in a
windstorm
> so we needed to come out and fix it. We have all sorts of
graphs on his
> signal, SNR, etc. and his dish had not moved. We had
however moved this
> tower onto Preseem for bandwidth management around that
time. Everyone
> else is seeing better performance as a result, video
streaming, gaming
> and web browsing now play nice together. I’m wondering if
somehow the
> Google speedtest doesn’t like the Preseem algorithms
(FQ-CODEL + AQM),
> or if their speedtest is just flakey.
>
> I don’t have a Google or Nest WiFi to test with. We have a
whole list
> of other reasons why we hate them. Generally we tell
customers not to
> buy them unless they are on a 3.65 GHz AP, but customers
like to say
> screw you and then still expect you to be responsible for
their bad
> decisions. (Like the customers who select the cheap plan
despite being
> told it is too slow to watch streaming video, and then call
to complain
> about streaming video.)
>
> Other reasons we hate them:
>
> - no dedicated backhaul channel, compared to (for example)
Netgear Orbi
>
> - only 1 or 2 Ethernet ports
>
> - requires Google account and app
>
> - requires cloud
>
> - uses Google DNS by default
>
> - tell me they’re not doing data mining
>
> - puck and point terminology is goofy, reminiscent of Apple
and their
> airports and time capsules
>
>
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