Maybe a service call fee?
Nate Burke wrote:
Have a connection to the office at a grain elevator. Call from the IT
Guy a couple days ago (at 4:30pm) "OMG Everything is brokenz" The SM
had been running fine up until 10am, but can no longer see the site
that it's supposed to talk to, will only see a site 90 degrees off
through a grain bin. Had him go look at the radio outside, claimed it
was still pointing in the right direction. Sunny day with no Wind.
The Next morning, it can see it's primary site again, but 10db less
than it was before. Went and visited the site, but it was raining.
Radio looked fine from the ground it was just 10db lower than before.
They claimed nothing has changed at the site, they didn't park
anything in front of it, etc.
Got over on the roof on a dry day. The SM was about 8 degrees off of
the path. They finally fessed up. Their guys had gone on the roof,
and thought that the EPMP Radio was their TV Antenna, and were trying
to get a better TV Picture. That's why it dropped out, The next day
they went back up and moved it closer to where it was before. But it
took me pointedly asking the question 'why did it move on a sunny day'
for them to fess up to them messing with it.
I really want to charge them a 'stupid/lying tax' but that seems like
it would sour the relationship.
--
*Jay Weekley*
*Cyber Broadband
*
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