Linktechs has multiple engineers in staff and handle emergency support. Submit a ticket or call them asap.
This is why I don't recommend working with a one person consultant because they need to sleep, go on vacation, etc so it's hard to be always available. On Sun, Oct 6, 2019, 1:36 PM Paul McCall <pa...@pdmnet.net> wrote: > Guys, > > > > I have been working all week prepping our network to run MPLS. Worked > with Robert Terpe for a week to did a good job helping me, but we didn’t > get finished and a segment we did stopped working late last night and he > worked all through the night with me trying to figure it out. This > segment was fully committed to MPLS / VPLS, so going backward would be a > huge chore and I need to fix the problem. > > > > I got some of the towers to work via EoIP tunnels (disabled VPLS, etc.) > but some of the towers he had tried other workarounds on and I can get them > back, including a tower with 70 customers. Going on 24 hours now, and > Robert took off at 1030am for a plan flight home, and customers are > ticked. We had some problems 2 weekends ago on some of these same towers > and its getting ugly. > > > > Do you know of a GOOD consultant who could fix this right away? (today, > now on a Sunday)? I left a message with Justin Wilson and with Butch > Evans. Nothing yet… > > Thanks! > > > > Paul > > > > > > *Paul McCall, President * > > *Florida Broadband / PDMNet* > > *658 Old Dixie Highway* > > *Vero Beach, FL 32962* > > *772-564-6800* > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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