As stated by Chuck, Frontier is the problem. Huge issues with them in NY as 
well. One thing that may help a bit is having the county 911 director call on 
your behalf. Since there is no jail time for execs in the company when things 
like this are failed to be acted on, nothing gets done. Put one or two market 
managers in jail for failing to respond in ample time and things might change. 
They always promise and give lip service but nothing gets done. We have similar 
situations in rural NY, politicians, state PSC and such riding them hard still 
gets no movement. They still want that USF money though.....

Thank You,
Brian Webster
www.wirelessmapping.com
www.Broadband-Mapping.com

-----Original Message-----
From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Nate Burke
Sent: Monday, September 23, 2019 8:09 PM
To: AnimalFarm Microwave Users Group
Subject: [AFMUG] Indiana Public Utilities Commission

Does anyone know the organization in Indiana to complain to when the 
ILEC is dropping the ball?

Here in Illinois we have the Illinois Commerce Commission that seems to 
be able to get the ILEC Moving in very short order.

I have an elderly Aunt who lives by herself with no Cell phone. Some 
road work cut her phone line a few months ago, and she is still running 
off a temporary above ground line strung across a road between trees, 
and lays across her grass.  It keeps getting continually disconnected 
from the pedestal, by what seems like Frontier techs.  Frontier is 
always very nice, and saying that it will be fixed soon, but soon has 
been a couple months.  Is there a state agency that could get things 
running?

Nate

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