Does anyone know the organization in Indiana to complain to when the ILEC is dropping the ball?

Here in Illinois we have the Illinois Commerce Commission that seems to be able to get the ILEC Moving in very short order.

I have an elderly Aunt who lives by herself with no Cell phone. Some road work cut her phone line a few months ago, and she is still running off a temporary above ground line strung across a road between trees, and lays across her grass.  It keeps getting continually disconnected from the pedestal, by what seems like Frontier techs.  Frontier is always very nice, and saying that it will be fixed soon, but soon has been a couple months.  Is there a state agency that could get things running?

Nate

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