Im not even gonna lie, ive been dealing with an intermediary over a
mitigation issue. I was diligent 6 months ago when the project started,
but the primaries turned out to be such douche canoes that at this point i
just drop to the last email and reply, i dont even care about clarity of
communication, i dont work for the primary and the intermediary is getting
paid.
If i werent so pissed i would spend more time, cause i have customers i am
an email away from blocking since they send a new one for every response
instead of following the clear instruction of replying to that email for
that specific issue.
On Mon, Jul 1, 2019, 8:50 AM Bill Prince <part15...@gmail.com> wrote:
> I think there are a couple of issues. First, people who attempt to use
> email on their phone with some crappy email interface can barely
> actually send the email, let alone leave any identifiable information.
>
> Second is people who are not even slightly technical who just don't know
> how to use email. E.g.: We have a neighbor with whom we share a private
> road. He will dig up an email string from 3 years ago and "reply all",
> even though the subject line is 3 years old and has nothing to do with
> what he's talking about today.
>
> IOW, I don't think it's so much etiquette as it is ignorance.
>
>
> bp
> <part15sbs{at}gmail{dot}com>
>
> On 7/1/2019 4:08 AM, Nate Burke wrote:
> > So I've noticed a slide recently of what I would consider 'Email
> > Etiquette' Customers send an email with no subject line. Or reply to
> > an old email, with a new topic. EG: our billing system sends out
> > automated invoices. A customer will just reply to one of those
> > emails, weeks later, with a service issue. Doesn't bother to change
> > the subject line or anything. Another common email is just an email
> > with the text "my internet is down" No name/address/phone, anything
> > else identifiable. sometimes the email they use is in our system and
> > we can find it that way, other times not.
> >
> > At some point I must have learned how to use email, I'm guessing
> > people no longer learn that.
> >
> > And don't get me started on the people that text the main office
> > number. I mean, we do get the SMS messages, but again, usually it's
> > just a text like 'Internet is not working' With nothing else to know
> > who it is.
> >
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
--
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
