Need to differentiate between public IP and static IP.  ISPs typically provide 
a dynamic public IP as part of the service, but charge extra for a static 
public IP or a block.  All our customers get a public IP, and we include one 
static IP for business accounts.  Residential we charge $10/mo for one static, 
if they want a block they have to get business service.  I wouldn’t think of 
trying to charge extra for a dynamic public IP, in other words to not be behind 
NAT with a bunch of other customers.  Not sure if things would be different if 
you offered true CG-NAT.

 

Note that dynamic IPs don’t help with the situation of not having enough public 
IP space, the way the Internet works now, almost every customer will be using a 
pool address all the time.  Also note that many cable and phone companies 
dynamic IPs go for years without changing, but it’s not guaranteed.

 

So are any of you charging extra just to have a dynamic public IP?  What is 
your local competition like that you can get away with that?  I would think it 
would create a lot of support issues with things like VPNs, game consoles, 
microcells, VoIP phones, etc. not working.  Not just cameras.

 

 

From: AF <af-boun...@af.afmug.com> On Behalf Of Darin Steffl
Sent: Friday, November 9, 2018 10:57 PM
To: AnimalFarm Microwave Users Group <af@af.afmug.com>
Subject: Re: [AFMUG] customers renting their own public IP / Nord VPN

 

The reason no one recommends this is because it's a workaround with very 
negative performance issues. Instead of hitting the internet right after it 
leaves your network, the VPN goes who knows where first then goes to the 
internet. You could be adding up to 80ms of latency to all user traffic 
depending on where the VPN server is for the service your customers use. It 
will also negatively affect speedtests, gaming, voip, everything.

 

It's already hard enough keeping customers happy when they're on-network and 
now you want them to run all their traffic over VPN, just so they can have a 
public ip? Sounds like a ton more work and more issues when you as the ISP 
should be providing them a public IP as an option even if they have to pay 
extra. We charge $10 per month. 

 

Just do the right thing and go buy a /24 block for $4k and be done with it. 

 

On Fri, Nov 9, 2018, 10:15 PM Kurt Fankhauser <lists.wavel...@gmail.com 
<mailto:lists.wavel...@gmail.com>  wrote:

im surprised no-one has tried to do this before and able to give a firm answer

 

On Fri, Nov 9, 2018 at 5:24 PM <ch...@wbmfg.com <mailto:ch...@wbmfg.com> > 
wrote:

Perhaps if they knew how much money I am losing ...

 

From: castarritt 

Sent: Friday, November 9, 2018 3:19 PM

To: af@af.afmug.com <mailto:af@af.afmug.com>  

Subject: Re: [AFMUG] customers renting their own public IP / Nord VPN

 

You should call them and explain why you need more.  Demand to speak to a 
supervisor!  That always gets stuff done. 

 

On Fri, Nov 9, 2018 at 3:00 PM <ch...@wbmfg.com <mailto:ch...@wbmfg.com> > 
wrote:

But that’s all Comcast will give me.  

 

From: TJ Trout 

Sent: Friday, November 9, 2018 1:48 PM

To: AnimalFarm Microwave Users Group 

Subject: Re: [AFMUG] customers renting their own public IP / Nord VPN

 

Doesn't really work when you are natting a bunch of customers behind a single 
ipv4

 

On Fri, Nov 9, 2018 at 12:45 PM Eric Muehleisen <ericm...@gmail.com 
<mailto:ericm...@gmail.com> > wrote:

Dynamic DNS works great and can still be had pretty cheaply. I think there are 
a few out there that still do free accounts.

 

On Fri, Nov 9, 2018 at 12:33 PM Kurt Fankhauser <lists.wavel...@gmail.com 
<mailto:lists.wavel...@gmail.com> > wrote:

Having more and more customers requesting public IP space for things like 
camera systems. Do not have enough to go around here most customers are on 
double NAT with 10.x.x.x on their router WAN port. I see there are VPN services 
available like NordVPN where a customer can rent their own public IP and have a 
VPN tunnel to get it to them. If the customer purchases their own router does 
that VPN tunnel work going through a double NAT? Trying to offer a solution to 
customers needing public IP space.

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