Serverplus can do sales calls but it's more about them just reading pricing info off your site, they aren't trained to "Sell" like we would in our local office with passion and being able to explain why customers should choose us. So while they can provide sales info don't expect them to sell to your customer which is why we like to keep that in house.
On Mon, Aug 6, 2018 at 8:23 AM, Clint Wiley <cl...@hagerstownfiber.com> wrote: > How does ServerPlus handle a sales call? Do they route it back to a VM? > > One of these days I’m going to have to reach out to ServerPlus and get > pricing. We’re reaching the point that after hours calls have grown to a > number worth having resolved live. Currently we operate on a call back > basis. > > Thanks, > _________________________ > Clint Wiley > Hagerstown Fiber Internet > > On Aug 6, 2018, at 9:01 AM, can...@believewireless.net < > p...@believewireless.net> wrote: > > Personally, I think customers like speaking to a live person. Even if they > are just taking a message. If they > have to leave a voicemail, it feels like the company doesn't care. If the > person answering the phone just > says, someone will get back to you Monday morning, I think it's better > than them leaving a voicemail and > wondering what going on all weekend. > > Get a GTC or ServerPlus to answer the call and send you a ticket. Then you > can decide how to respond. > > On Mon, Aug 6, 2018 at 8:34 AM, David M <dmilho...@wletc.com> wrote: > >> What is everyone doing these days for after hours sales and tech support >> since this new generation dont believe in >> >> sleep or Sundays as a sunset day ? >> >> We have automated attendants and voicemail but some calls are still miss >> directed. >> >> Thanks >> >> Dave >> >> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > -- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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