Gotcha thats always a pain, however if the wireless signal is poor I would 
highly recommend
            
https://www.amazon.com/TP-Link-AC1200-Extender-Powerline-TL-WPA8630/dp/B01A90CH4M/ref=sr_1_10?ie=UTF8&qid=1531224124&sr=8-10&keywords=tp+link+powerline+wifi+adapter
 
<https://www.amazon.com/TP-Link-AC1200-Extender-Powerline-TL-WPA8630/dp/B01A90CH4M/ref=sr_1_10?ie=UTF8&qid=1531224124&sr=8-10&keywords=tp+link+powerline+wifi+adapter>

or

https://www.amazon.com/NETGEAR-PowerLINE-1000-802-11ac-Gigabit/dp/B01929V7ZG/ref=sr_1_3?s=electronics&ie=UTF8&qid=1531224163&sr=1-3&keywords=Netgear+powerline+wifi+adapter
 
<https://www.amazon.com/NETGEAR-PowerLINE-1000-802-11ac-Gigabit/dp/B01929V7ZG/ref=sr_1_3?s=electronics&ie=UTF8&qid=1531224163&sr=1-3&keywords=Netgear+powerline+wifi+adapter>


I’ve had quite a bit of success with both of these for Friends and Neighbors.  
I’m sure many will disagree, but i’ve help setup north of 10 and i’ve never 
heard back from any of them. 

We also have a Managed Router Service we offer, and with our ACS we are able to 
diagnose and troubleshoot device signal strength which is a huge help with Tech 
support calls like this.  

              
     Ryan Hill     
   Operations Manager
     Amplex Internet
  (419)837-5015 Ext 1047                     
      www.amplex.net <http://www.amplex.net/>






> On Jul 10, 2018, at 4:54 AM, Jason McKemie <j.mcke...@veloxinetbroadband.com> 
> wrote:
> 
> It's an apple laptop, no way to hardwire it to the router without an adapter 
> that she doesn't have. I'm going to try a couple other things. I do see some 
> uplink

>  errors on this link, so there could be some interference causing issues that 
> only show up when video conferencing is being used.
> 
> On Monday, July 9, 2018, Ryan's Amplex <rh...@amplex.net 
> <mailto:rh...@amplex.net>> wrote:
> Lol
> 
> My guess is poor WiFi signal to router and nothing to do with Jason’s 
> connection.  My neighbor had a similar issue with her MLM Business and I had 
> her buy a powerline extended and her problem was solved
> 
> RSH
> 
> On Jul 9, 2018, at 9:04 PM, Timothy Steele <timothy.pct...@gmail.com 
> <mailto:timothy.pct...@gmail.com>> wrote:
> 
>> #stalkmuch?  
>> 
>> On Mon, Jul 9, 2018, 8:57 PM Ryan's Amplex <rh...@amplex.net 
>> <mailto:rh...@amplex.net>> wrote:
>> Just out of curiosity is the customer using WiFi on her surface laptop on 
>> the front porch while watching the kids play outside?
>> 
>> RSH
>> 
>> 
>> > On Jul 9, 2018, at 8:00 PM, Jason McKemie 
>> > <j.mcke...@veloxinetbroadband.com 
>> > <mailto:j.mcke...@veloxinetbroadband.com>> wrote:
>> > 
>> > I have a new customer that has just moved to my coverage area. I'm seeing 
>> > no issues with her connection and speed tests come out exactly the way 
>> > they should. She has been complaining about the Zoom Video Conferencing 
>> > service she uses for pampered chef not working correctly and saying 
>> > something to the effect of "connection unstable". I can find no issues at 
>> > all. Does anyone know anything about this? Ideas on what to check?
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