It's an apple laptop, no way to hardwire it to the router without an adapter that she doesn't have. I'm going to try a couple other things. I do see some uplink crc errors on this link, so there could be some interference causing issues that only show up when video conferencing is being used.
On Monday, July 9, 2018, Ryan's Amplex <rh...@amplex.net> wrote: > Lol > > My guess is poor WiFi signal to router and nothing to do with Jason’s > connection. My neighbor had a similar issue with her MLM Business and I > had her buy a powerline extended and her problem was solved > > RSH > > On Jul 9, 2018, at 9:04 PM, Timothy Steele <timothy.pct...@gmail.com> > wrote: > > #stalkmuch? > > On Mon, Jul 9, 2018, 8:57 PM Ryan's Amplex <rh...@amplex.net> wrote: > >> Just out of curiosity is the customer using WiFi on her surface laptop on >> the front porch while watching the kids play outside? >> >> RSH >> >> >> > On Jul 9, 2018, at 8:00 PM, Jason McKemie < >> j.mcke...@veloxinetbroadband.com> wrote: >> > >> > I have a new customer that has just moved to my coverage area. I'm >> seeing no issues with her connection and speed tests come out exactly the >> way they should. She has been complaining about the Zoom Video Conferencing >> service she uses for pampered chef not working correctly and saying >> something to the effect of "connection unstable". I can find no issues at >> all. Does anyone know anything about this? Ideas on what to check? >> > -- >> > AF mailing list >> > AF@af.afmug.com >> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > >
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