Hi there, The support is not really helpful. You are telling me to contact the Product Team. This is the reply by the product team:
*Unfortunately, since this is an API issue, we're not able to help out with that. API issues are out of scope for the Google Ads customer support.* You are passing the buck among yourselves and no one is taking responsibility for the incident. Can someone please help me? On Tuesday, March 1, 2022 at 10:42:22 AM UTC+1 adsapi wrote: > Hi Alex, > > Thank you for the reply. > > I would also suggest to reach out to the product team via this link > <https://support.google.com/google-ads/gethelp> as they are more equipped > to explain the behavior of the ads and clarify why your ads showed in the > dart search that led to this issue. As much as we want to provide support > here, our product knowledge is limited only, specifically to the behavior > when the said checkboxes are marked/unmarked, and so we wouldn't be able to > provide the information that your are looking for. > > Regards, > [image: Google Logo] > Ernie John > Google Ads API Team > > > ref:_00D1U1174p._5004Q2WyI7w:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/f48b994d-f61c-4d81-8608-953c638dc2e0n%40googlegroups.com.