Hello Beverly,

Thank you for reaching out to us.

We understand the inconvenience you are experiencing. However, please note that 
this forum channel can only provide assistance (via emails-only) to 
issues/concerns related to the AdWords API / Google Ads API.

Since you're concern isn't related to the APIs mentioned, you may try reaching 
out to the Google Ads Product Support team via this help center link.

Regards,

Mark Kevin Albios
Google Ads API Team
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  • Help! Beverly Loy
    • RE: Help! Google Ads API Forum Advisor

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