We are using v4, via REST calls from PHP.
Still out for us at the moment. We are making reporting calls to
*/v4/customers/{{customer_id}}/googleAds:search* absolutely fine, but the
account call to */v4/customers/{{customer_id}}* is throwing this error 100%
of the time.
On Wednesday, August 26, 2020 at 11:10:49 AM UTC+1 JP Boily wrote:
> Same here, for the last 10 hours or so I would say.
>
> Everything else (that we use) seems to be working perfectly.
>
> I tried upgrading the Ruby gem, didn't change anything. I looked at the
> sunset dates, thinking maybe something stopped working and it could have
> been planned, but nope, doesn't seem like it (using v2 of the API still
> here).
>
> What are you all using in terms of API version and language/library? Just
> to see if it is across the board (it looks like it).
> On Wednesday, August 26, 2020 at 3:55:30 a.m. UTC-4 hishid...@gmail.com
> wrote:
>
>>
>> We are experiencing the same error in CustomerService calls, too.
>>
>>
>> https://googleads.googleapis.com/v3/customers/{ourId}?resourceName=customers%2F{ourId}
>>
>> <https://googleads.googleapis.com/v3/customers/%7BourId%7D?resourceName=customers%2F%7BourId%7D>
>> ”
>>
>> request body: (empty)
>> response body: { "message": "Internal error encountered.", "code": 13,
>> "status": "INTERNAL", "details": [] }
>>
>> We noticed this error about 1 hour ago.
>>
>> Is GoogleAds API in trouble?
>> 2020年8月26日水曜日 16:04:54 UTC+9 travis...@gmail.com:
>>
>>> Hi, I found this issue today while using google-ads-python SDK:
>>>
>>> Try to invoke get operation on automic endpoints:
>>> 1. CustomerService.get_customer
>>> 2. ConversionActionService.get_conversion_action
>>> 3. UserListService.get_user_list
>>>
>>> All of them raise an internal server error, e.g.
>>>
>>> ```
>>> WARNING Request made: ClientCustomerId: None, Host:
>>> googleads.googleapis.com:443, Method:
>>> /google.ads.googleads.v3.services.UserListService/GetUserList, RequestId:
>>> None, IsFault: True, FaultMessage: Internal error encountered.
>>> Traceback (most recent call last):
>>> File
>>> "/usr/local/lib/python3.7/site-packages/google/api_core/grpc_helpers.py",
>>> line 57, in error_remapped_callable
>>> return callable_(*args, **kwargs)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 221, in __call__
>>> compression=compression)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 257, in _with_call
>>> return call.result(), call
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line
>>> 333, in result
>>> raise self
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 247, in continuation
>>> compression=new_compression)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 271, in with_call
>>> compression=compression)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 257, in _with_call
>>> return call.result(), call
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line
>>> 333, in result
>>> raise self
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 247, in continuation
>>> compression=new_compression)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 271, in with_call
>>> compression=compression)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 256, in _with_call
>>> request)
>>> File
>>> "/usr/local/lib/python3.7/site-packages/google/ads/google_ads/interceptors/exception_interceptor.py",
>>>
>>> line 168, in intercept_unary_unary
>>> self._handle_grpc_failure(response)
>>> File
>>> "/usr/local/lib/python3.7/site-packages/google/ads/google_ads/interceptors/exception_interceptor.py",
>>>
>>> line 140, in _handle_grpc_failure
>>> raise self._get_error_from_response(response)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py",
>>> line 247, in continuation
>>> compression=new_compression)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line
>>> 837, in with_call
>>> return _end_unary_response_blocking(state, call, True, None)
>>> File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line
>>> 729, in _end_unary_response_blocking
>>> raise _InactiveRpcError(state)
>>> grpc._channel._InactiveRpcError: <_InactiveRpcError of RPC that
>>> terminated with:
>>> status = StatusCode.INTERNAL
>>> details = "Internal error encountered."
>>> debug_error_string =
>>> "{"created":"@1598424644.646624727","description":"Error received from peer
>>> ipv4:74.125.203.95:443","file":"src/core/lib/surface/call.cc","file_line":1061,"grpc_message":"Internal
>>>
>>> error encountered.","grpc_status":13}"
>>> ```
>>>
>>> I've check:
>>> 1. The OAuth2 authentication
>>> 2. Query with GoogleAdsService works fine
>>> 3. For automic endpoints, some other operations such as LIST works fine.
>>>
>>> Thanks.
>>>
>>
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