We too are experiencing this error this morning. from an app that was
running perfectly yesterday.
We are calling CustomerService.get_customer (via REST) and getting:
[code] => 500
[message] => Internal error encountered.
[status] => INTERNAL
On Wednesday, August 26, 2020 at 8:04:54 AM UTC+1 travis...@gmail.com wrote:
> Hi, I found this issue today while using google-ads-python SDK:
>
> Try to invoke get operation on automic endpoints:
> 1. CustomerService.get_customer
> 2. ConversionActionService.get_conversion_action
> 3. UserListService.get_user_list
>
> All of them raise an internal server error, e.g.
>
> ```
> WARNING Request made: ClientCustomerId: None, Host:
> googleads.googleapis.com:443, Method:
> /google.ads.googleads.v3.services.UserListService/GetUserList, RequestId:
> None, IsFault: True, FaultMessage: Internal error encountered.
> Traceback (most recent call last):
> File
> "/usr/local/lib/python3.7/site-packages/google/api_core/grpc_helpers.py",
> line 57, in error_remapped_callable
> return callable_(*args, **kwargs)
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 221, in __call__
> compression=compression)
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 257, in _with_call
> return call.result(), call
> File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line
> 333, in result
> raise self
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 247, in continuation
> compression=new_compression)
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 271, in with_call
> compression=compression)
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 257, in _with_call
> return call.result(), call
> File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line
> 333, in result
> raise self
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 247, in continuation
> compression=new_compression)
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 271, in with_call
> compression=compression)
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 256, in _with_call
> request)
> File
> "/usr/local/lib/python3.7/site-packages/google/ads/google_ads/interceptors/exception_interceptor.py",
>
> line 168, in intercept_unary_unary
> self._handle_grpc_failure(response)
> File
> "/usr/local/lib/python3.7/site-packages/google/ads/google_ads/interceptors/exception_interceptor.py",
>
> line 140, in _handle_grpc_failure
> raise self._get_error_from_response(response)
> File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
> 247, in continuation
> compression=new_compression)
> File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line
> 837, in with_call
> return _end_unary_response_blocking(state, call, True, None)
> File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line
> 729, in _end_unary_response_blocking
> raise _InactiveRpcError(state)
> grpc._channel._InactiveRpcError: <_InactiveRpcError of RPC that terminated
> with:
> status = StatusCode.INTERNAL
> details = "Internal error encountered."
> debug_error_string =
> "{"created":"@1598424644.646624727","description":"Error received from peer
> ipv4:74.125.203.95:443","file":"src/core/lib/surface/call.cc","file_line":1061,"grpc_message":"Internal
>
> error encountered.","grpc_status":13}"
> ```
>
> I've check:
> 1. The OAuth2 authentication
> 2. Query with GoogleAdsService works fine
> 3. For automic endpoints, some other operations such as LIST works fine.
>
> Thanks.
>
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