I also have similar situation. Perfectly fine MCC, probably a few inactive 
customers inside, but then CustomerService getCustomers() not working 
without specifying id. Same problem. How we are supposed to retrieve all 
customers in such a case?



вторник, 29 май 2018 г., 11:31:18 UTC+2, Timm Janssen написа:
>
> Occurs when fetching all customers for our MCC. There are only a few 
> customers which are in fact not active.
> Here's our request:
>
> <?xml version="1.0" encoding="UTF-8"?>
> <SOAP-ENV:Envelope xmlns:ns0="
> https://adwords.google.com/api/adwords/mcm/v201802"; xmlns:ns1="
> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance"; xmlns:tns="
> https://adwords.google.com/api/adwords/mcm/v201802"; xmlns:SOAP-ENV="
> http://schemas.xmlsoap.org/soap/envelope/";>
>   <SOAP-ENV:Header>
>      <tns:RequestHeader>
>         <tns:developerToken xmlns:tns="
> https://adwords.google.com/api/adwords/cm/v201802";>XXXXXXXXXX
> </tns:developerToken>
>         <tns:userAgent xmlns:tns="
> https://adwords.google.com/api/adwords/cm/v201802";>Our App (AwApi-Python, 
> googleads/10.1.0, Python/2.7.12)</tns:userAgent>
>         <tns:validateOnly xmlns:tns="
> https://adwords.google.com/api/adwords/cm/v201802";>false
> </tns:validateOnly>
>         <tns:partialFailure xmlns:tns="
> https://adwords.google.com/api/adwords/cm/v201802";>false
> </tns:partialFailure>
>      </tns:RequestHeader>
>   </SOAP-ENV:Header>
>   <ns1:Body>
>      <ns0:getCustomers/>
>   </ns1:Body>
> </SOAP-ENV:Envelope>
>
> How are we supposed to retrieve all customers in such a case?
>
> The same applies to other methods like 
> ReportDefinitionService.getReportFields where we can set clientCustomerId 
> with 
> the top MCC's ID as a workaround. However this is not possible for the case 
> mentioned above.
>
> Thanks,
> Timm
>

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