HI,

just replied privately, however this seems to be connected 
with 
https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!topic/adwords-api/v2bkyJiT62E
 
(got the same error message before bumping the API version to v201802)

Thanks
Timm

On Tuesday, May 29, 2018 at 9:17:13 PM UTC+2, Dhanya Sundararaju (AdWords 
API Team) wrote:
>
> Hi Timm,
>
> If you are trying to get the list of customers to which your OAuth has 
> access, then you can use the CustomerService.getCustomers() 
> <https://developers.google.com/adwords/api/docs/reference/v201802/CustomerService#getcustomers>
>  without 
> setting a clientcustomerid. Else, if you are trying to get the list of 
> customers under a MCC, then you will need to set the clientcustomerid as 
> the MCC id, and then do a ManagedCustomerService.get 
> <https://developers.google.com/adwords/api/docs/reference/v201802/ManagedCustomerService#get>().
>  
> When you do a check on your access against a client customer id that is not 
> active, you will get the error AuthorizationError.CUSTOMER_NOT_ACTIVE. In 
> order to troubleshoot further, could you please reply back with the 
> complete SOAP logs including request and response with data NOT redacted? 
> You may opt to *reply privately to author*.
>
> Regards,
> Dhanya, AdWords API Team
>

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