Thanks so much Nadine! I've verified and this works OK now for both
problematic accounts. We very appreciate your help on this!
Cheers,
Oksana
On 01.12.17 04:43, 'Nadine Sundquist (AdWords API Team)' via AdWords API
Forum wrote:
Hi Oksana,
I just received word that the issue is fixed. Please take a look when
you get a chance. If you experience any other issues around this,
please get back to me.
Thanks,
Nadine, AdWords API Team
On Friday, November 17, 2017 at 4:14:32 PM UTC-5, Nadine Sundquist
(AdWords API Team) wrote:
Hello Oksana,
I just wanted to give you a heads-up that we found the root cause.
Yay! We are currently working on a solution, but I don't have a
date for when a fix would be available. I'll keep you updated in
the coming weeks as I hear more.
Cheers,
Nadine, AdWords API Team
On Tuesday, November 14, 2017 at 12:35:57 PM UTC-5, Nadine
Sundquist (AdWords API Team) wrote:
Hello Oksana,
I'm disappointed to tell you that we have not resolved it,
yet. I do have an active conversation going on internally on
this, but we haven't found the source of the issue. Thanks for
checking in on this!
Regards,
Nadine, AdWords API Team
On Tuesday, November 14, 2017 at 6:41:11 AM UTC-5, Oksana
Sulyma wrote:
Hi Nadine!
How is it going with the solution of this issue? Any updates?
Looking forward to hear good news from you!
Thanks,
Oksana
On Tuesday, September 12, 2017 at 5:52:28 PM UTC+3, Oksana
Sulyma wrote:
Hi guys,
I'm requesting
https://adwords.google.com/api/adwords/mcm/v201702/CustomerService
<https://adwords.google.com/api/adwords/mcm/v201702/CustomerService>
and getting the next error:
soap:ServerInternalApiError.UNEXPECTED_INTERNAL_API_ERROR
@
com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErroInternalApiError.UNEXPECTED_INTERNAL_API_ERROR
@
com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErroApiExceptionInternalApiError.UNEXPECTED_INTERNAL_API_ERRORInternalApiErrorUNEXPECTED_INTERNAL_API_ERROR
curl_info is next:
( [url] =>
https://adwords.google.com/api/adwords/mcm/v201702/CustomerService
<https://adwords.google.com/api/adwords/mcm/v201702/CustomerService>
[content_type] => text/xml; charset=UTF-8 [http_code]
=> 500 [header_size] => 420 [request_size] => 858
[filetime] => -1 [ssl_verify_result] => 0
[redirect_count] => 0 [total_time] => 121.246653
[namelookup_time] => 0.004202 [connect_time] =>
0.287567 [pretransfer_time] => 0.87369 [size_upload]
=> 536 [size_download] => 1103 [speed_download] => 9
[speed_upload] => 4 [download_content_length] => -1
[upload_content_length] => 536 [starttransfer_time] =>
121.246455 [redirect_time] => 0 [redirect_url] =>
[primary_ip] => 173.194.222.100 [certinfo] => Array (
) [primary_port] => 443 [local_ip] => 10.99.99.22
[local_port] => 37912 )
my xml looks next:
<soapenv:Envelope
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/
<http://schemas.xmlsoap.org/soap/envelope/>"
xmlns:v20="https://adwords.google.com/api/adwords/mcm/v201702
<https://adwords.google.com/api/adwords/mcm/v201702>"
xmlns:v201="https://adwords.google.com/api/adwords/cm/v201702
<https://adwords.google.com/api/adwords/cm/v201702>">
<soapenv:Header>
<v20:RequestHeader>
<v201:developerToken>mytoken</v201:developerToken>
<v201:userAgent>myagent</v201:userAgent>
</v20:RequestHeader>
</soapenv:Header>
<soapenv:Body>
<v20:getCustomers/>
</soapenv:Body>
</soapenv:Envelope>
This code works for lots of different Adwords
accounts, getting SOAP error just for one - can send
details on it.
Repeating the request doesn't help. Really need any
input which can help to troubleshoot. Thanks!
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