Hello Oksana, This really is a tough one to figure out. I'm working on pulling in some more people to try to help on this. Thank you for bumping the thread; it helps me explain the priority of this.
Best, Nadine, AdWords API Team On Monday, October 2, 2017 at 5:54:53 AM UTC-4, Oksana Sulyma wrote: > > Hi guys, > Any news on this? We really need any ideas on how to get this working as > clients get anxious. Thanks you for any help! > > On Tuesday, September 12, 2017 at 5:52:28 PM UTC+3, Oksana Sulyma wrote: >> >> Hi guys, >> I'm requesting >> https://adwords.google.com/api/adwords/mcm/v201702/CustomerService and >> getting the next error: >> >> soap:ServerInternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ >> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErroInternalApiError.UNEXPECTED_INTERNAL_API_ERROR >> >> @ >> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErroApiExceptionInternalApiError.UNEXPECTED_INTERNAL_API_ERRORInternalApiErrorUNEXPECTED_INTERNAL_API_ERROR >> >> >> curl_info is next: >> ( [url] => >> https://adwords.google.com/api/adwords/mcm/v201702/CustomerService >> [content_type] => text/xml; charset=UTF-8 [http_code] => 500 [header_size] >> => 420 [request_size] => 858 [filetime] => -1 [ssl_verify_result] => 0 >> [redirect_count] => 0 [total_time] => 121.246653 [namelookup_time] => >> 0.004202 [connect_time] => 0.287567 [pretransfer_time] => 0.87369 >> [size_upload] => 536 [size_download] => 1103 [speed_download] => 9 >> [speed_upload] => 4 [download_content_length] => -1 [upload_content_length] >> => 536 [starttransfer_time] => 121.246455 [redirect_time] => 0 >> [redirect_url] => [primary_ip] => 173.194.222.100 [certinfo] => Array ( ) >> [primary_port] => 443 [local_ip] => 10.99.99.22 [local_port] => 37912 ) >> >> my xml looks next: >> <soapenv:Envelope xmlns:soapenv=" >> http://schemas.xmlsoap.org/soap/envelope/" xmlns:v20=" >> https://adwords.google.com/api/adwords/mcm/v201702" xmlns:v201=" >> https://adwords.google.com/api/adwords/cm/v201702"> >> <soapenv:Header> >> <v20:RequestHeader> >> <v201:developerToken>mytoken</v201:developerToken> >> <v201:userAgent>myagent</v201:userAgent> >> </v20:RequestHeader> >> </soapenv:Header> >> <soapenv:Body> >> <v20:getCustomers/> >> </soapenv:Body> >> </soapenv:Envelope> >> >> This code works for lots of different Adwords accounts, getting SOAP >> error just for one - can send details on it. >> >> Repeating the request doesn't help. Really need any input which can help >> to troubleshoot. Thanks! >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/8370f581-c739-41f5-b789-cf4c7472f58f%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.