We have been using the Adwords API successfully for quite a while to obtain
a list of customers associated with Adwords Credentials via the
CustomerService and its getCustomers() method. However, beginning this
morning, that method call has been timing out without returning a response.
I've attempted this via a regular SOAP client (suds on Python, our usual
way of making the request) and also using the Python adwords SDK.
When making the request via the suds, I receive the following error after
waiting a few minutes for the response SSLError: ('The read operation timed
out',). The wsdl we're using for this
is 'https://adwords.google.com/api/adwords/mcm/v201708/CustomerService?wsdl'
When making the request using the Adwords SDK for Python, I get this
response: suds.WebFault(u"Server raised fault:
'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @
com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro'").
Please assist me in resolving this situation. As far as I can tell, this is
a server issue. There has been no change in our request practices for the
last several weeks.
Thank you for your help.
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