Hi Josh,

I'm so sorry for the delay!
The client found out this was a keyword from a removed campaign. 
As the keywords don't get the removed status when their campaign is 
removed, this is why they were still showing up. ;)

Thanks,

Tiana

On Friday, 3 April 2015 17:21:02 UTC+2, Josh Radcliff (AdWords API Team) 
wrote:
>
> Hi,
>
> Could you provide more information about the first screenshot, such as the 
> API request (with sensitive information removed) that you used to retrieve 
> that data?
>
> Also, if you could share the customer ID (xxx-xxx-xxxx) of the account, 
> that would be helpful in our investigation.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, April 3, 2015 at 11:18:58 AM UTC-4, Tiana S. wrote:
>>
>> We have a client who noticed a keyword that didn't look familiar. 
>> Checking the Client Centre we found out they indeed don't have that 
>> keyword. We don't know how long this might be the case.
>> I added 2 screenshots, one shows the result we get from the API and the 
>> other the Campaign console of the client where the keyword "Esquad" doesn't 
>> exist.
>> Are we the only ones having this problem or have you heard of this issue 
>> before?
>>
>>

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