Just a quick update Josh - let me make a few amends - it looks like it could be an error at our end - will post back a little later on .....
On Wednesday, September 24, 2014 11:06:36 AM UTC+1, Giles Bodger wrote: > > Hi Josh - thanks for the reply > > So we deleted the keywords at about 0100hrs GMT on Friday the 19th > September, and haven't had any notification since then in our syncs - in > fact, we sync every 15 mminutes and roll our timestamp forward so the main > sync is not likely to pull in this change now - however we can perform a > custom sync with specific time ranges and even doing that, going back to > the start of Friday 19th we get no related deleted item. > > My problem is that SOME items deleted are not syncing back, it is not that > ALL items deleted didnt sync. > > If i can give you an example then we might find something about this > specific keyword > > Account Id - 4475213753 > Campaign Id - 123162673 > AdGroup Id - 7398443113 > Keyword Id - 58681288153 > > We deleted this keyword from this account at about 0100hrs GMT on Friday > the 19th of September. Since then we have had, and can get, no indication > in our sync that the keyword has been deleted / removed. > > I can sync up to a time range of 00:00hrs to 08;07hrs GMT for the 19th > Sept and actually get no deleted criteria at all > > If you could have a look then that would be great > > Something we have noticed though, on the web dashboard, sometimes if we > delete a keyword it hangs around with a status of "removed" or it can > disappear straight away. Would this be something to do with the keyword > still having clicks registered against it and that if we do a delete then > the keyword doesnt get reported on in keyword reports ? Just a thought > > cheers in advance > > Giles > > > On Tuesday, September 23, 2014 7:48:58 PM UTC+1, Josh Radcliff (AdWords > API Team) wrote: >> >> Hi Giles, >> >> How long after deleting the keywords did you run the sync service, and >> are you sure that the date/time range in your selector covers the removal >> time? Also, when you issue a CustomerSyncService.get for the campaign of >> those keywords' ad groups, what do you get back? >> >> If you'd like to provide the ad group IDs and keyword IDs of the keywords >> in question, along with the date/time of the removal and the date/time you >> are using in your selector, I can take a look on my side. >> >> Thanks, >> Josh, AdWords API Team >> >> On Tuesday, September 23, 2014 11:02:43 AM UTC-4, Giles Bodger wrote: >>> >>> Hi >>> >>> We deleted some keywords and then expected to see them in the >>> DeletedCriteria collection (adwords 201402) of the relevant >>> ChangeCampaignData object, but they are not there. >>> >>> Would there be any reason for them NOT being within that collection ? >>> >>> They are no longer available from the web dashboard so we can see they >>> are deleted, but we have had no notification via our sync using the API >>> >>> any ideas ? >>> >>> cheers in advance >>> >>> Giles Bodger >>> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/ff1e95d6-7628-4c27-9b23-5d85b2b10bba%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
