Saeed,

It most likely is in #3 where you may be making calls w/ unapproved token 
against a production account.  Please ensure that you are using the 
production account developer token (pending approval) against a test 
account by setting the client customer ID of the test account.  (See the test 
account guide <https://developers.google.com/adwords/api/docs/test-accounts>
).

Please send me the full request/response SOAP XML in private if the issue 
persists.

Thanks,

Ray


On Tuesday, September 16, 2014 4:50:06 AM UTC-4, Saeed wrote:
>
> Hi Ray,
>
> ok, I'll put it this way: Since I followed these step and always 
> got INCOMPLETE_SIGNUP I tried out every possible combination of clientId, 
> clientCustomerId, DevToken and refreshToken (from the MCC-Test-account, 
> MCC-Production-account and adwords-account which is linked to the 
> production account).
> Thats why, INCOMPLETE_SIGNUP and USER_PERMISSION_DENIED .
>
>
> What does the  INCOMPLETE_SIGNUP guide 
> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>
>  say:
> *Did you enter your billing information?*
> Yes I did! Indeed I did.
> *Are you having trouble entering your billing information?*
> *No!*
> *Are you using an unapproved developer token against a production AdWords 
> account?*
> I'm using an * unapproved (production) developer token *against an *MCC-test 
> Account*.
>
> *Still receiving INCOMPLETE_SIGNUP error after completing the above steps?*
> *Yes*
> *If you've successfully entered your billing information and agreed to the 
> terms and conditions online but are still receiving 
> theINCOMPLETE_SIGNUP error when making calls against test AdWords accounts, 
> then you need to contact AdWords API Compliance 
> <https://services.google.com/fb/forms/apicontact/> and select the "I need 
> to sign the AdWords API Terms & Conditions" option to obtain help.*
> *Yes, I did it two times and got the nearly the same answer.*
>
> *I also called the hotline * * 0800- 589- 4011 but they told me that they 
> have no api **knowledge.*
>
> What am I doing wrong ?
>
> Thanks,
> Saeed
>
>
> Am Montag, 15. September 2014 21:24:53 UTC+2 schrieb Ray Tsang (AdWords 
> API Team):
>>
>> Saeed,
>>
>> Could I trouble you to carefully follow every step in the INCOMPLETE_SIGNUP 
>> guide 
>> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>
>> ?
>> Also, INCOMPLETE_SIGNUP and USER_PERMISSION_DENIED are two very different 
>> errors.
>>
>> The former may mean that you may have specified a production account 
>> customer ID, while the latter may indicate that the refresh token is 
>> associated w/ a wrong user.
>>
>> Thanks,
>>
>> Ray
>>
>> On Monday, September 15, 2014 9:19:37 AM UTC-4, Saeed wrote:
>>>
>>> Hi,
>>>
>>> I tried almost all of the proposed solutions out there in the web. But 
>>> I'm always getting the same error messages. 
>>> Either QuotaCheckError.INCOMPLETE_SIGNUP or 
>>> AuthorizationError.USER_PERMISSION_DENIED if I specify the customerClientId.
>>>
>>> Here are my settings:
>>>
>>>
>>> I created a new MCC account (with billing information)
>>> I created a new MCC-Test account (with billing information)
>>> Linked an old adwords account to the MCC account (with billing 
>>> information)
>>>
>>> Created a new Project (google console) with the MCC-Test account.
>>>
>>>
>>>
>>> api.adwords.refreshToken= generated with 
>>>
>>> api.adwords.clientId= clientId provided by the project (on MCC-Test)
>>> api.adwords.clientSecret= clientSecret provided by the project (on 
>>> MCC-Test)
>>>
>>> api.adwords.clientCustomerId= clientCustomerId of the adwords account
>>> api.adwords.userAgent= adfsdfwerqew
>>> api.adwords.developerToken= dev Token from the production MCC- account 
>>>
>>> api.adwords.isPartialFailure=true
>>>
>>>
>>>
>>> I'm trying to run the samples provided by the adwords.axis.v201406 
>>> Project.
>>>
>>> Thanks in advance
>>>
>>

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