Right now we're wrapping the calls with code to keep retrying the calls until they succeed, or fail too many times.
On Tuesday, December 11, 2012 5:34:56 AM UTC-5, Nilesh Avhad wrote: > > Hi Jeremy, > > I am facing a similar issue. How did you resolve this? > > Regards, > Nilesh > > On Friday, 7 December 2012 18:47:20 UTC+5:30, Jeremy Aube wrote: >> >> Hi Danial, >> >> We checked the logs and it looks like no requests are being made during >> the time when the errors occur. We had a 2 hour gap this morning where no >> requests or responses were recorded, which happened at the time time as all >> the errors. The errors also seem to be coinciding with increased network >> activity on our side, so it seems very likely at this point that it's an >> issue on our side rather than with the AdWords API or the ruby client >> library. >> >> Thanks for your help! >> >> On Wednesday, December 5, 2012 4:16:23 AM UTC-5, AdWords API Advisor >> wrote: >>> >>> Hello Jeremy, >>> >>> >>> Can you please send me full debug output logs for such a request over >>> email (please make sure not to share it with the whole group as it may >>> contain sensitive information). >>> >>> >>> -Danial, AdWords API Team. >>> >>> >>> Original Message Follows: >>> ------------------------ >>> From: Jeremy Aube <ja...@roirevolution.com> >>> Subject: Re: OpenSSL::SSL::SSLError: SSL_connect SYSCALL returned=5 >>> errno=0 >>> state=SSLv3 read server session ticket A >>> Date: Mon, 3 Dec 2012 05:05:36 -0800 (PST) >>> >>> > Hi Danial, >>> > >>> > We installed the httpclient gem, but the SSL error still pops up now >>> and >>> >>> > then. >>> > >>> > >>> > On Monday, November 19, 2012 3:12:55 AM UTC-5, Danial Klimkin wrote: >>> > > >>> > > Hello Jeremy, >>> > > >>> > > >>> > > It appears you are getting network timeouts. From the stack I can >>> see >>> you >>> > > are using the Ruby library with net_http adapter. I recommend trying >>> > > httpclient instead. >>> > > >>> > > All you need to do it to install httpclient gem like: >>> > > gem install httpclient >>> > > >>> > > >>> > > -Danial, AdWords API Team. >>> > > >>> > > >>> > > On Friday, November 9, 2012 5:02:22 PM UTC+4, Jeremy Aube wrote: >>> > >> >>> > >> Last night at 4:27am ET, we had an ad-hoc campaign performance >>> report >>> >>> > >> fail with the following error: >>> > >> >>> > >> OpenSSL::SSL::SSLError: SSL_connect SYSCALL returned=5 errno=0 >>> > >> state=SSLv3 read server session ticket A >>> > >> from >>> > >> >>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:799:in >>> >>> >>> > >> `connect' >>> > >> from >>> > >> >>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:799:in >>> >>> >>> > >> `block in connect' >>> > >> from >>> > >> >>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/timeout.rb:68:in >>> >>> > >> `timeout' >>> > >> from >>> > >> >>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/timeout.rb:99:in >>> >>> > >> `timeout' >>> > >> from >>> > >> >>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:799:in >>> >>> >>> > >> `connect' >>> > >> from >>> > >> >>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:755:in >>> >>> >>> > >> `do_start' >>> > >> from >>> > >> >>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:744:in >>> >>> >>> > >> `start' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi/adapter/net_http.rb:75:in >>> >>> >>> >>> > >> `do_request' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi/adapter/net_http.rb:30:in >>> >>> >>> >>> > >> `post' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi.rb:96:in >>> >>> >>> >>> > >> `block in post' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi.rb:193:in >>> >>> >>> >>> > >> `with_adapter' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi.rb:94:in >>> >>> >>> >>> > >> `post' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/http.rb:52:in >>> >>> >>> >>> > >> `post_response' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/auth/client_login_handler.rb:151:in >>> >>> >>> >>> > >> `generate_token' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/auth/client_login_handler.rb:119:in >>> >>> >>> >>> > >> `create_token' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/auth/base_handler.rb:50:in >>> >>> >>> >>> > >> `get_token' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/auth/client_login_handler.rb:67:in >>> >>> >>> >>> > >> `auth_string' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_header_handler.rb:53:in >>> >>> >>> >>> > >> `headers' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:177:in >>> >>> >>> >>> > >> `get_report_request_headers' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:153:in >>> >>> >>> >>> > >> `make_adhoc_request' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:139:in >>> >>> >>> >>> > >> `get_report_response' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:57:in >>> >>> >>> >>> > >> `download_report' >>> > >> from >>> > >> >>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:76:in >>> >>> >>> >>> > >> `download_report_as_file' >>> > >> >>> > >> We're using v201209. In the past we've had this error come up >>> > >> intermittently, sometimes occurring several times in a row before >>> > >> disappearing for a few weeks. Currently we're not doing anything to >>> handle >>> > >> it--I'm not sure if we can just wait 30 seconds and try again--but >>> > >> everything did work fine when it ran the following hour. Also, >>> based >>> on the >>> > >> timing, it's possible that it spent a full 7 minutes trying to >>> download >>> > >> this report before coming up with the error; normally it would >>> complete >>> > >> nearly instantly. >>> > >> >>> > > >>> > >>> > -- >>> > -- >>> > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >>> > Also find us on our blog and discussion group: >>> > http://adwordsapi.blogspot.com >>> > http://groups.google.com/group/adwords-api >>> > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >>> > >>> > You received this message because you are subscribed to the Google >>> > Groups "AdWords API Forum" group. >>> > To post to this group, send email to adwor...@googlegroups.com >>> > To unsubscribe from this group, send email to >>> > adwords-api...@googlegroups.com >>> > For more options, visit this group at >>> > http://groups.google.com/group/adwords-api?hl=en >>> > >>> > >>> > >>> >>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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