Hi Anash, thanks for your clarification. Topic 1-4 seems obvious - I spend a lot of time reading and trying to understand all the RMF and T&C. If we fail with basic stuff like keeping our contact information upto date, then it's obviously our own fault. We are concerned about problems which might be arise beyond our responsibility. On topic 5: forums are not an official support channel where we can get granted quick response times. That doesn't seem like an appropriate option for business critical stuff. Where do we find a list of AdWords API Advisors and how do we reach out to them?
I don't want to be offensive, but our experience with Google support and Google policy is quite mixed. In the past we (or some of our customers) ran into trouble for no apparent reason. That's always a problem if an algorithm decides about policy violations. In all those (rare) cases, it was quite difficult to solve those issues. From what we experienced with Google policy team several times, canceling a service comes out of sudden, we had no chance to solve any of those problems in advance. So excuse me of being skeptical that following all rules, T&C, requirements etc will keep our API access running all the time. Eg RMF and T&C are not always precise or applicable for a specific application. It took me about 6 months to get our free API access running and lots of repetitive copy&paste emails, because I had to explain the same stuff over and over. That didn't increase my confidence. > AdWords API T&C allows only one developer token per company, so if you apply for a second token, it will be rejected. Thanks for this clarification. I didn't remember that. We would be pleased if we could rest assure that API access will never get canceled without giving us a chance of solving any issue in advance. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
