Hi Naseweis,

Running uninterrupted with AdWords API means several things, including 
keeping yourself upto date with the latest API changes. In my opinion, the 
rough checklist would be:

1. Subscribe to this forum and the official blog. This will allow you to 
keep track of API changes, maintenance downtime, etc.
2. Have an engineering team to keep your application upto date, add 
features, etc.
3. Keep your AdWords API contact email on the AdWords API Center upto date. 
If we need to contact you, we will use this alias. Please make sure you 
follow up in time.
4. Keep your application compliant with AdWords API Terms and Conditions 
and Required minimum functionality. If required, the token review and 
compliance team will reach out to you via your contact email (see 3).
5. In case you are facing issues, reach out to us on the forum. If you 
specifically need to reach out to a member of AdWords API team, address 
your post to an AdWords API Advisor.

AdWords API T&C allows only one developer token per company, so if you 
apply for a second token, it will be rejected.

RMF: https://developers.google.com/adwords/api/docs/requirements
T&C: https://developers.google.com/adwords/api/docs/terms
Blog: http://googleadsdeveloper.blogspot.com

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Monday, 26 November 2012 23:14:29 UTC+5:30, S Naseweis wrote:
>
> Our company is relying heavily on AdWords API for internal reporting and 
> monitoring. In the meantime uninterrupted API usage is business critical. 
> We read about tokens getting revoked for a variety of reasons and so we're 
> really concerned that one day we'll run into troubles. From our own 
> experience with Google support, it's often very difficult to find the right 
> people to discuss special issues.
>
> We're looking for any possible action we could take to ensure that our API 
> access will run without interruptions. 
> What's your preferred practice? Do you use a second token as a backup?
> Any suggestions?
>

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