We have the exact same problem here. We've been live and using the API for months then all of a sudden we started getting similar error messages. Good luck finding an actual support number or even email for API questions. I think these forums are the only support access.
I decided to finally call the generic AdWords help number (866-246-6453) and hope to find someone who could help. I was informed by a rep that the issue was our MCC account did not have a "client/child" account setup with an active campaign. Our account was originally created as a pure MCC account months ago. We applied for API access and were approved (after a long wait) without having setup any sort of client/child adwords accounts or any "campaigns". Everything was running fine until just now. I created a child adwords account (which you need in order to call in any event). I followed the reps instructions and created a dummy campaign and ad. The rep then told me to re apply to the API using the client account. However, I see no way of doing that?? From what I can see the API account is tied to the MCC account, not the client adwords account. So, one more call. This time I'm told my original API account should never have worked in the first place and to do what the other rep suggested and re-apply at the MCC. I did that, but the rep said there's no way to push it through. Ugh! I'm not sure if any of that makes sense, does everyone else have a single MCC and no clients? If that's the case then this might be the issue otherwise it's help center run-around. Hope it helps. -John -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
