Hi ADM, I saw the request ID you posted on another thread (42deb16f8e89aa3693286d8153d69463) and I looked into the cause of the error. There is currently a problem in one of the backend systems that is affecting some accounts. The core engineering team is working hard to resolve the issue, but at this time I don't know when the work will be complete. There is no work around for this error.
Best, - Eric On Nov 29, 1:27 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Hi ADM, > > As previously mentioned, if you provide the requestId (returned as a > header in the SOAP response) I can look up the request in the logs and > get more information. > > Best, > - Eric > > On Nov 24, 5:52 pm, ADM <goo...@scienceops.com> wrote: > > > > > > > > > Eric, > > > We are now seeing the same UNEXPECTED_INTERNAL_API_ERROR problem on the > > same account. > > > It did magically heal itself on about 5 Nov 2010 and then ran without > > issue until the evening of 22 Nov 2010, where now every time we > > interact with any campaign or adgroup in this account they only give > > back the same meaningless UNEXPECTED_INTERNAL_API_ERROR message. > > > All our other accounts are just fine, with this never occurring (number > > about 20 other accounts). > > > How can we get this resolved? > > > I am can provide you account ID if you contact me directly. > > > Please help resolve this critical issue for us. > > > Thanks, > > ADM -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
