I read in the Google Ads Status page that by now, reporting services should
mostly be working again. However, we are facing an issue now when
attempting to load shopping performance data for any of our customers:
{
"errors": [
{
"error_code": {
"request_error": "UNKNOWN"
},
"message": "The error code is not in this version."
}
],
"request_id": "m2THCycm9g7fiuIQ-93KRw"
}
These are the exact details of the request I was attempting:
{
entity: 'shopping_performance_view',
attributes: [],
segments: [
'segments.product_channel',
'segments.product_feed_label',
'segments.product_item_id',
'segments.product_language'
],
constraints: [],
metrics: [
'metrics.all_conversions',
'metrics.all_conversions_from_interactions_rate',
'metrics.all_conversions_value',
'metrics.average_cpc',
'metrics.clicks',
'metrics.conversions',
'metrics.conversions_value',
'metrics.cost_micros',
'metrics.cost_per_all_conversions',
'metrics.cost_per_conversion',
'metrics.cross_device_conversions',
'metrics.ctr',
'metrics.impressions',
'metrics.value_per_all_conversions',
'metrics.value_per_conversion'
],
from_date: '2024-07-28',
to_date: '2024-08-03'
}
Is this known behavior at the moment? The same request used to work in the
past, I'm using Google Ads API v16.
Or is this what is meant with the sentence of your Status Page "For
accounts affected by this issue, we are still working to restore reporting
services for Report Editor and the Products tab.". Oddly however this error
seems to occur with all accounts I've tested it.
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