I did reached out, without any success. There is no response form any requests of mine. This is getting frustrating. After i requested the Basic Access, i waited for a good 6-7 days, then i filled out another request, no confirmation of any kind on anything. I checked on the quick help and found you responses on other people very similar problems, and i do went ahead and filled out the Google Ads Compliance team form, where i wrote everything, including my manager ID also the google ads customer id which company i'm doing the work. There were only a screen response on the submission on that form, which indicated that i "opened a ticket" however there were no any case number, neither confirmation email or anything else.
Why this needs to be so complicated, and why you guys "advisors" pointing to each other without giving any specific answer on a simple question? Originally on the Basic Access Request form said that it should take bout 1-3 days, now i'm over almost 10 and there is not a single indication that i did anything. My customer asking me daily why is a simple project takes weeks to finish and i can not give an answer. I would like to get a bit more helpful response. On Tuesday, July 2, 2024 at 1:24:11 PM UTC-7 Google Ads API Forum Advisor wrote: > Hi, > > Kindly note that this support channel specializes in Google Ads API > <https://developers.google.com/google-ads/api/docs/start> related > concerns and technical implementations only. However, as it appears that > your issue is more related to the basic access with the Google Ads API, I > would suggest you to reach out to the Google Ads Compliance team > <https://support.google.com/adspolicy/contact/contact_ads_api> as they > are better equipped to assist you on this. > > > > > *This message is in relation to case "ref:!00D1U01174p.!5004Q02tJXyv:ref" > (ADR-00244940) Thanks,* > > [image: Google Logo] *Google Ads API Team* > *Register > <https://adsonair.withgoogle.com/events/performance-max-api-workshop> for > the upcoming workshop: Performance Max and the Google Ads API!* > > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/57253f52-9458-4c55-b869-b9d9da1835a2n%40googlegroups.com.
