Hello, My team and I are facing challenges integrating Google Ads data into Zoho CRM. We're using a standard Joomla registration form and aiming to evaluate our ROI by comparing ad investment with offline customer sales. The Zoho instructions for integration have been helpful, except for a disconnect we're experiencing on step 3. Zoho support hasn't been able to provide a clear solution, stating their limited involvement with third-party matters. The specific issue lies with the line "$gclid": "CMPjuu-Xx78CFRSTjgodPHsA3Q," as our developer informs us that the $GCLID needs to be unique to each ad click.
Considering the simplicity of the problem, I would greatly appreciate any assistance or explanation from the community to help resolve this matter. *Note:* Our sales predominantly occur offline. *These are the instructions from zoho support below* To facilitate webform tracking using third-party web forms, please follow the steps outlined below: 1. Add the following hidden field code in your web form's code: <input type='hidden' id="zc_gad" name="zc_gad" value=""/> 2. Include the following tracking code in all your website's web pages, just before the </body> tag: <script type="text/javascript" src='https://crm.zoho.com/crm/javascript/zcga.js'></script> 3. Modify your existing API script by including the "GCLID" variable as shown in the sample below to transfer the tracking details: { "data": [ { "Company": "Zylker", "Last_Name": "Daly", "First_Name": "Paul", "Email": "p.d...@zylker.com", "State": "Texas", "$gclid": "CMPjuu-Xx78CFRSTjgodPHsA3Q" } ] } The tracking code "zcga.js" fetches the GCLID from the browser's cookies and sends it to the third party's database. To make this information available in Zoho CRM, it needs to be pushed via API. Include the GCLID variable in addition to the existing variables, allowing the GCLID to be pushed to Zoho CRM. *For more details, please refer to the Zoho CRM help article at* [https://help.zoho.com/portal/en/kb/crm/integrations/google/google-ads/articles/configure-google-ads-crm-integration#Step_2_Add_hidden_element_in_your_web_forms:~:text=js%27%3E%3C/script%3E-,For%20Third%2Dparty%20web%20forms%3A,-In%20the%20case]. Thank you for your assistance and any insights you can provide to resolve this issue promptly. Best regards, Kaido Whims -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/d977740c-70b0-4e5f-8e43-be457ec25b89n%40googlegroups.com.
