Eric,

Again I'm experiencing the same error, Here's the soap request &
response btw. August 26, 2009 GMT+8 14:44

Request:

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/
envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/cm/
v200906"><SOAP-ENV:Header><RequestHeader xmlns="https://
adwords.google.com/api/adwords/cm/
v200906"><authToken>DQAAAH8AAADBdoSs3MVwq1ZupoTQ1C33LjvunegOCeIcsbdlsTNQLkaUqxlp0i2SdZQJcfZoYbgLArHVa6eIIyvHdZ7rgk1zFKGC5ZRoTOX1d5aIsRR0xpK6BH8XfDpYMm-
ZsJ0QDj5jE5NtUN3D3YcxtUe5qC7NVgChEJsN2-TZyB8KVcq3sQ</
authToken><clientEmail>client_1+ernni...@gmail.com</
clientEmail><userAgent>Katana Agent</
userAgent><developerToken>****************</
developerToken><applicationToken>***************applicationToken></
RequestHeader></SOAP-ENV:Header><SOAP-ENV:Body><get xmlns="https://
adwords.google.com/api/adwords/cm/v200906"><selector></selector></
get></SOAP-ENV:Body></SOAP-ENV:Envelope>

Response:

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/
envelope/"><soap:Header><ResponseHeader xmlns="https://
adwords.google.com/api/adwords/cm/
v200906"><requestId>111c50ca6a2b3fe2c8f799e16bfe5d78</
requestId><operations>1</operations><responseTime>2029</
responseTime><units>1</units></ResponseHeader></
soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</
faultcode><faultstring>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
@ </faultstring><detail><ApiExceptionFault xmlns="https://
adwords.google.com/api/adwords/cm/
v200906"><message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ </
message><ApplicationException.Type>ApiException</
ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/
XMLSchema-instance" xsi:type="InternalApiError"><fieldPath></
fieldPath><trigger></trigger><ApiError.Type>InternalApiError</
ApiError.Type><reason>UNEXPECTED_INTERNAL_API_ERROR</reason></errors></
ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope>

Thanks
--Ernnie

On Aug 20, 11:32 pm, AdWords API Advisor
<adwordsapiadvi...@google.com> wrote:
> Hi Tam,
>
> I've found your entries in the log, and the cause of your error is
> that you are setting the clientEmail header to your MCC account, not
> an AdWords client account.  MCC accounts cannot run campaigns, and
> that was causing the error.  In your example for instance, the
> clientEmail header should be something like
> client_1+j_...@google.com.  You can read more about the headers
> required in the sandbox 
> here:http://code.google.com/apis/adwords/docs/developer/adwords_api_sandbo....
>
> Best,
> - Eric
>
> On Aug 19, 11:24 am, Tam <tam.lani...@tradedoubler.com> wrote:
>
> > Hi Eric
>
> > I'm still getting UNEXPECTED_INTERNAL_API_ERROR @  responses to my
> > soap calls.  I have generated this using your add_campaign.php script
> > although I slightly moved the position of the <endDate> tag and
> > removed the <currencyCode> from your code so it exactly matches what
> > you showed in the example, (the one in the link below) just in case
> > this matters. I'm assuming the order of these fields doesn't matter
> > anyway, but swapped it to be on the safe side.
>
> >http://code.google.com/p/adwords-api-xml-samples/source/browse/trunk/...
>
> > So here is our header with the tags the order suggested in the link
> > above (authToken, userAgent,developerToken, applicationToken,
> > clientEmail)
>
> > (note that I've changed the email but everything else is the same)
>
> > <RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/
> > v200906">
> > <authToken>DQAAAHUAAABmo4KIjOHn-
> > ytmhAg_j_ZqLtKnXUUOvvt6Sy3KIxamrvRPlQrOtP9L_ueEryLHmicXwe3KhSQ8gXw0hxqWR_6z 
> > dDdjuo-
> > TSnVW53RZV8LwudeRIRveU4dJK1BbM6mW5d4L08bVplDBpaH7MaKK_B9GMMOIAFL6b6MncgOkWi 
> > FgOg</
> > authToken>
> > <userAgent>blah</userAgent>
> > <developerToken>j_...@google.com++gbp</
> > developerToken><applicationToken>blah</applicationToken>
> > <clientEmail>j_...@google.com</clientEmail>
> > </RequestHeader>
>
> > I've also tried several different versions of the header, ordering it
> > in several ways in case the problem is with my header.  I've tried the
> > following arrangements but none have worked.  These include :
>
> > -the order you hard coded in your example code (authToken,
> > clientEmail, userAgent, developerToken, applicationToken)
>
> > - the order Mauro used in this thread above (authToken, userAgent,
> > developerToken, applicationToken)
>
> > Can you please clarify, does it matter which of the above formats we
> > ought to be using?  Or do they all work?
>
> > and the request is :
>
> >  <mutate xmlns="https://adwords.google.com/api/adwords/cm/v200906";>
> > <operations>
> > <operator>ADD</operator>
> > <operand>
> > <name>Test Campaign - 1250690230</name>
> > <status>PAUSED</status>
> > <endDate>20101001</endDate>
> > <biddingStrategy xsi:type="ManualCPC"/>
> > <budget>
> > <period>DAILY</period>
> > <amount>
> > <microAmount>1000000</microAmount>
> > </amount>
> > <deliveryMethod>STANDARD</deliveryMethod>
> > </budget>
> > </operand>
> > </operations>
> > </mutate>
>
> > Have you any thoughts why this API call might still be failing
> > please?  Apologies if this is something stupid but I'm baffled!
>
> > Kind Regards
>
> > Tam
>
> > On Aug 18, 7:31 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
> > wrote:
>
> > > Hi Tam,
>
> > > It is possible that your errors are caused by malformed requests.  Can
> > > you please post the request id of the request that failed?
>
> > > Thanks,
> > > - Eric
>
> > > On Aug 18, 11:02 am, Tam <tam.lani...@tradedoubler.com> wrote:
>
> > > > Hi There
>
> > > > We're also still getting similar error messages, (i.e.
> > > > 'UNEXPECTED_INTERNAL_API_ERROR ') to what Mauro's getting above.  Can
> > > > you please clarify whether this message could conceivably be generated
> > > > in response to a problem at our end or something we are doing wrong,
> > > > (for example, due to the soap or xml being incorrectly formatted) or
> > > > is it always / usually going to be indicative of a problem with the
> > > > actual web service?
>
> > > > Regards
>
> > > > Tam Laniado
>
> > > > On Aug 18, 3:56 pm, Mauro <mau...@gmail.com> wrote:
>
> > > > > I'll post the request as well.
>
> > > > > <?xml version="1.0" encoding="UTF-8"?>
> > > > > <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/
> > > > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema";
> > > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:SOAP-
> > > > > ENC="http://schemas.xmlsoap.org/soap/encoding/"; xmlns:ns2057="http://
> > > > > tempuri.org">
> > > > >         <SOAP-ENV:Header>
> > > > >                 <RequestHeader 
> > > > > xmlns="https://adwords.google.com/api/adwords/cm/
> > > > > v200906">
>
> > > > > <authToken>DQAAAHwAAACMWmX77qL1nk4o7qti1M9RqqkTPDEboquSKCmEIqM5cC9vf0upGw34
> > > > >  KtnQ3U40zORn2NgFo3VUxTRNBU_M2J7ubn8mMAZygR-
> > > > > T5N5X0RQ0v5O32uMO4rk_iaRT6wsJEukRQzA7aDxrBHvlEgjmn0qVsQcTfL8fLRULrYlg7-9dbQ
> > > > >  </
> > > > > authToken>
> > > > >                         <userAgent>Me</userAgent>
> > > > >                         
> > > > > <developerToken>j...@doe.com++usd</developerToken>
> > > > >                         <applicationToken/>
> > > > >                 </RequestHeader>
> > > > >         </SOAP-ENV:Header>
> > > > >         <SOAP-ENV:Body>
> > > > >                 <mutate 
> > > > > xmlns="https://adwords.google.com/api/adwords/cm/v200906";>
> > > > >                         <operations>
> > > > >                                 <operation>
> > > > >                                         <name>Test</name>
> > > > >                                         <status>Active</status>
> > > > >                                         
> > > > > <startDate>20091001</startDate>
> > > > >                                         <endDate>20091225</endDate>
> > > > >                                         <budget>
> > > > >                                                 <period>Daily</period>
> > > > >                                                 
> > > > > <deliveryMethod>STANDARD</deliveryMethod>
> > > > >                                                 <amount>
> > > > >                                                         
> > > > > <currencyCode>USD</currencyCode>
> > > > >                                                         
> > > > > <microAmount>1000000</microAmount>
> > > > >                                                 </amount>
> > > > >                                         </budget>
> > > > >                                 </operation>
> > > > >                         </operations>
> > > > >                 </mutate>
> > > > >         </SOAP-ENV:Body>
> > > > > </SOAP-ENV:Envelope>
>
> > > > > On Aug 18, 10:59 am, Mauro Spivak <mau...@gmail.com> wrote:
>
> > > > > > Hi,
> > > > > > Still getting the error. Do you think I might be doing something 
> > > > > > wrong? Or
> > > > > > does the "internal" thing tells the error is in the API server?
>
> > > > > > This is the XML response I just got:
>
> > > > > > Date: Tue, 18 Aug 2009 13:49:22 GMT
>
> > > > > > <soap:Envelope 
> > > > > > xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader
> > > > > > xmlns="https://adwords.google.com/api/adwords/cm/v200906";><requestId>b35a146a232d6526ff8ac99cb07a8b34</requestId><operations>1</ope
> > > > > >  
> > > > > > rations><responseTime>279</responseTime><units>1</units></ResponseHeader></
> > > > > >  
> > > > > > soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><fault
> > > > > >  string>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
> > > > > > @ </faultstring><detail><ApiExceptionFault
> > > > > > xmlns="https://adwords.google.com/api/adwords/cm/v200906";><message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
> > > > > > @ 
> > > > > > </message><ApplicationException.Type>ApiException</ApplicationException.Typ
> > > > > >  e><errors
> > > > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
> > > > > > xsi:type="InternalApiError"><fieldPath></fieldPath><trigger></trigger><ApiE
> > > > > >  
> > > > > > rror.Type>InternalApiError</ApiError.Type><reason>UNEXPECTED_INTERNAL_API_E
> > > > > >  
> > > > > > RROR</reason></errors></ApiExceptionFault></detail></soap:Fault></soap:Body
> > > > > >  ></soap:Envelope>
>
> > > > > > Cheers,
>
> > > > > > Mauro
>
> > > > > > On Tue, Aug 18, 2009 at 10:29 AM, AdWords API Advisor <
>
> > > > > > adwordsapiadvi...@google.com> wrote:
>
> > > > > > > Although it returned the same SOAP fault, the errors yesterday 
> > > > > > > were
> > > > > > > actually caused by another problem.  That problem has now been
> > > > > > > resolved, so let us know if you still are receiving exceptions.
>
> > > > > > > Best,
> > > > > > > - Eric
>
> > > > > > > On Aug 18, 1:09 am, ernnie <ernni...@gmail.com> wrote:
> > > > > > > > It seems ok now.. the error occurred yesterday.. I'll post 
> > > > > > > > again if
> > > > > > > > the problem persists.
> > > > > > > > btw GMT+8 is my timezone.
>
> > > > > > > > Thanks
> > > > > > > > --Ernnie
>
> > > > > > > > On Aug 17, 10:11 pm, AdWords API Advisor
>
> > > > > > > > <adwordsapiadvi...@google.com> wrote:
> > > > > > > > > Hi Ernie,
>
> > > > > > > > > When did that error occur?  We are trying to locate it in the 
> > > > > > > > > logs and
> > > > > > > > > knowing the time of the error (and your timezone) would help.
>
> > > > > > > > > Thanks,
> > > > > > > > > - Eric
>
> > > > > > > > > On Aug 17, 2:51 am, ernnie <ernni...@gmail.com> wrote:
>
> > > > > > > > > > same here: here's the soap request and response:
>
> > > > > > > > > > Request:
>
> > > > > > > > > > <?xml version="1.0" encoding="UTF-8"?>
> > > > > > > > > > <SOAP-ENV:Envelope 
> > > > > > > > > > xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/
> > > > > > > > > > envelope/" xmlns:ns1="https://adwords.goog
> > > > > > > > > > le.com/api/adwords/cm/v200906"><SOAP-ENV:Header><RequestHeader
> > > > > > > > > > xmlns="https://adwords.google.com/api/adwords/
> > > > > > > > > > cm/
>
> ...
>
> read more »
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