Hi Tam, It is possible that your errors are caused by malformed requests. Can you please post the request id of the request that failed?
Thanks, - Eric On Aug 18, 11:02 am, Tam <tam.lani...@tradedoubler.com> wrote: > Hi There > > We're also still getting similar error messages, (i.e. > 'UNEXPECTED_INTERNAL_API_ERROR ') to what Mauro's getting above. Can > you please clarify whether this message could conceivably be generated > in response to a problem at our end or something we are doing wrong, > (for example, due to the soap or xml being incorrectly formatted) or > is it always / usually going to be indicative of a problem with the > actual web service? > > Regards > > Tam Laniado > > On Aug 18, 3:56 pm, Mauro <mau...@gmail.com> wrote: > > > > > I'll post the request as well. > > > <?xml version="1.0" encoding="UTF-8"?> > > <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/ > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:SOAP- > > ENC="http://schemas.xmlsoap.org/soap/encoding/"; xmlns:ns2057="http:// > > tempuri.org"> > > <SOAP-ENV:Header> > > <RequestHeader > > xmlns="https://adwords.google.com/api/adwords/cm/ > > v200906"> > > > <authToken>DQAAAHwAAACMWmX77qL1nk4o7qti1M9RqqkTPDEboquSKCmEIqM5cC9vf0upGw34 > > KtnQ3U40zORn2NgFo3VUxTRNBU_M2J7ubn8mMAZygR- > > T5N5X0RQ0v5O32uMO4rk_iaRT6wsJEukRQzA7aDxrBHvlEgjmn0qVsQcTfL8fLRULrYlg7-9dbQ > > </ > > authToken> > > <userAgent>Me</userAgent> > > <developerToken>j...@doe.com++usd</developerToken> > > <applicationToken/> > > </RequestHeader> > > </SOAP-ENV:Header> > > <SOAP-ENV:Body> > > <mutate > > xmlns="https://adwords.google.com/api/adwords/cm/v200906";> > > <operations> > > <operation> > > <name>Test</name> > > <status>Active</status> > > <startDate>20091001</startDate> > > <endDate>20091225</endDate> > > <budget> > > <period>Daily</period> > > > > <deliveryMethod>STANDARD</deliveryMethod> > > <amount> > > > > <currencyCode>USD</currencyCode> > > > > <microAmount>1000000</microAmount> > > </amount> > > </budget> > > </operation> > > </operations> > > </mutate> > > </SOAP-ENV:Body> > > </SOAP-ENV:Envelope> > > > On Aug 18, 10:59 am, Mauro Spivak <mau...@gmail.com> wrote: > > > > Hi, > > > Still getting the error. Do you think I might be doing something wrong? Or > > > does the "internal" thing tells the error is in the API server? > > > > This is the XML response I just got: > > > > Date: Tue, 18 Aug 2009 13:49:22 GMT > > > > <soap:Envelope > > > xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader > > > xmlns="https://adwords.google.com/api/adwords/cm/v200906";><requestId>b35a146a232d6526ff8ac99cb07a8b34</requestId><operations>1</ope > > > > > > rations><responseTime>279</responseTime><units>1</units></ResponseHeader></ > > > > > > soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><fault > > > string>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > > > @ </faultstring><detail><ApiExceptionFault > > > xmlns="https://adwords.google.com/api/adwords/cm/v200906";><message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > > > @ > > > </message><ApplicationException.Type>ApiException</ApplicationException.Typ > > > e><errors > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > > > xsi:type="InternalApiError"><fieldPath></fieldPath><trigger></trigger><ApiE > > > > > > rror.Type>InternalApiError</ApiError.Type><reason>UNEXPECTED_INTERNAL_API_E > > > > > > RROR</reason></errors></ApiExceptionFault></detail></soap:Fault></soap:Body > > > ></soap:Envelope> > > > > Cheers, > > > > Mauro > > > > On Tue, Aug 18, 2009 at 10:29 AM, AdWords API Advisor < > > > > adwordsapiadvi...@google.com> wrote: > > > > > Although it returned the same SOAP fault, the errors yesterday were > > > > actually caused by another problem. That problem has now been > > > > resolved, so let us know if you still are receiving exceptions. > > > > > Best, > > > > - Eric > > > > > On Aug 18, 1:09 am, ernnie <ernni...@gmail.com> wrote: > > > > > It seems ok now.. the error occurred yesterday.. I'll post again if > > > > > the problem persists. > > > > > btw GMT+8 is my timezone. > > > > > > Thanks > > > > > --Ernnie > > > > > > On Aug 17, 10:11 pm, AdWords API Advisor > > > > > > <adwordsapiadvi...@google.com> wrote: > > > > > > Hi Ernie, > > > > > > > When did that error occur? We are trying to locate it in the logs > > > > > > and > > > > > > knowing the time of the error (and your timezone) would help. > > > > > > > Thanks, > > > > > > - Eric > > > > > > > On Aug 17, 2:51 am, ernnie <ernni...@gmail.com> wrote: > > > > > > > > same here: here's the soap request and response: > > > > > > > > Request: > > > > > > > > <?xml version="1.0" encoding="UTF-8"?> > > > > > > > <SOAP-ENV:Envelope > > > > > > > xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/ > > > > > > > envelope/" xmlns:ns1="https://adwords.goog > > > > > > > le.com/api/adwords/cm/v200906"><SOAP-ENV:Header><RequestHeader > > > > > > > xmlns="https://adwords.google.com/api/adwords/ > > > > > > > cm/ > > > > > v200906"><authToken>DQAAAH8AAAC6EmNlvQyf6FVkixpw6eEwJagOsOESaYigsZ1LkqVE4Up > > > > 7guH4ej4- > > > > > > > WTsg2BEH_tIuBfzBSJQaCF > > > > > Cz0Bf4VGWy97g17I36uWL1RvrsL8SbXMybohR98r2hfwrOnBqQIaLkMkvNOySHeGnrVldMzngrq > > > > dS3GGK9oDsEbeTbSwceNA</ > > > > > > > authToken>< > > > > > > > clientEmail>client_1+ernni...@gmail.com<client_1%2bernni...@gmail.com> > > > > </clientEmail><userAgent>Katana > > > > > > > Agent</userAgent><developerToken>***************</ > > > > > developerToken><applicationToken>*****************</applicationToken></ > > > > > > > RequestHeader> > > > > > > > </SOAP-ENV:Header><SOAP-ENV:Body><get xmlns="https:// > > > > > > > adwords.google.com/api/adwords/cm/v200906"><selector></s > > > > > > > elector></get></SOAP-ENV:Body></SOAP-ENV:Envelope> > > > > > > > > Response: > > > > > > > > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ > > > > > > > envelope/"><soap:Header><ResponseHeader xmlns="htt > > > > > > > ps://adwords.google.com/api/adwords/cm/v200906"><requestId>0957b70f52f39887 > > > > c81c8fc011fa1ba4</requestId><opera > > > > > tions>1</operations><responseTime>109</responseTime><units>1</units></ > > > > > ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server< > > > > /faultcode><faultstring>InternalApiErro r.UNEXPECTED_INTERNAL_API_ERROR > > > > @ > > > > > > > > </faultstring><detail><ApiExceptionFault xmlns="https:// > > > > > > > adwords.google.com/api/adwords/cm/v200906"><message>I > > > > > > > nternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ </ > > > > > > > message><ApplicationException.Type>ApiException</Applicatio > > > > > > > nException.Type><errors > > > > > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema- > > > > > > > instance" xsi:type="InternalApiError"><fi > > > > > > > eldPath></fieldPath><trigger></ > > > > > > > trigger><ApiError.Type>InternalApiError</ > > > > > > > ApiError.Type><reason>UNEXPECTED_INTE > > > > > > > RNAL_API_ERROR</reason></errors></ApiExceptionFault></detail></ > > > > > > > soap:Fault></soap:Body></soap:Envelope> > > > > > > > > On Aug 15, 5:53 am, AdWords API Advisor < > > > > adwordsapiadvi...@google.com> > > > > > > > wrote: > > > > > > > > > Hi, > > > > > > > > > Thanks for the information, I'll get in touch with the core > > > > > > > > engineering team and let them that some users are still > > > > experiencing > > > > > > > > issues. I'll update this thread when I have more information. > > > > > > > > > Best, > > > > > > > > - Eric > > > > > > > > > On Aug 14, 4:47 pm, Mauro <mau...@gmail.com> wrote: > > > > > > > > > > Yeap! I'm getting the same error. > > > > > > > > > > Response XML: > > > > > > > > > > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ > > > > > > > > > envelope/"><soap:Header><ResponseHeader xmlns="https:// > > > > > > > > > adwords.google.com/api/adwords/cm/ > > > > > > > > > v200906"><requestId>dde29a24c3b217361ada4cece21131b6</ > > > > > > > > > requestId><operations>1</operations><responseTime>177</ > > > > > > > > > responseTime><units>1</units></ResponseHeader></ > > > > > > > > > soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</ > > > > > faultcode><faultstring>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > > > > > > > > > @ </faultstring><detail><ApiExceptionFault xmlns="https:// > > > > > > > > > adwords.google.com/api/adwords/cm/ > > > > > > > > > v200906"><message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > > > > @ </ > > > > > > > > > message><ApplicationException.Type>ApiException</ > > > > > > > > > ApplicationException.Type><errors xmlns:xsi=" > > > >http://www.w3.org/2001/ > > > > > > > > > XMLSchema-instance" xsi:type="InternalApiError"><fieldPath></ > > > > > > > > > fieldPath><trigger></trigger><ApiError.Type>InternalApiError</ > > > > > ApiError.Type><reason>UNEXPECTED_INTERNAL_API_ERROR</reason></errors></ > > > > > ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope> > > > > > > > > > > On Aug 14, 3:34 pm, knguyen <kevin.matchcr...@gmail.com> > > > > > > > > > wrote: > > > > > > > > > > > Response XML: > > > > > > > > > > > <?xml version="1.0" encoding="UTF-8"?><soap:Envelope > > ... > > read more » --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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