Hello Steve, I've heard back from the engineer who was investigating this, and they've identified what they believe to be the root cause and have submitted code for a patch. I'm afraid that I don't know the exact time that the patched code will be deployed to production, but I wanted to give you a heads-up that it's in the pipeline.
Cheers, -Jeff Posnick, AdWords API Team On Apr 13, 12:29 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Hello Steve, > > Apologies for the delay in getting back to you. The core engineering > team has been tracking an internal issue that appears to be triggering > these responses from the KeywordToolService, but there is no > resolution at this time. I'll update this thread when I get any > additional details. > > Cheers, > -Jeff Posnick, AdWords API Team > > On Apr 6, 10:38 pm, steveh <st...@eosyn.com> wrote: > > > I have a routine that runs against the KeywordToolService multiple > > times per day (one request every 15 minutes at the moment). On average > > it succeeds 1-3 times per day and fails all of the rest with this > > message: > > > "There was a problem contacting the site keyword server." > > > The header says that it cost 0 units, which implies that it's a Google > > issue. > > > If it failed 100% of the time, I would assume it was a problem on my > > side, but it works just frequently enough that I don't think that's > > the case. > > > When I run this same routine against the sandbox, it succeeds 100% of > > the time. Is there anything that I should be looking for or is this > > something I need to report somewhere? > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
