I have also seen the timezoneId come back as null for the getAccountInfo() call. This is for a new AdWords account, created within the past month. The UI says Pacific Time for that account. So it may be the case that if the timezone is the "default", then you just get null back. But this is only a theory. It certainly would be nicer if the API returned a non-null timezoneId regardless, to reduce the special-case coding.
On Jan 6, 11:21 am, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Hello Tam, > > It's not something that can be done with the API. I'd recommend > contacting the AdWords representative who is working on the account in > question, or if there isn't a specific contact person assigned for the > account, using the form at > > https://adwords.google.com/support/bin/request.py?fhc=1&ctx=cuffhelp > > to request assistance. > > Cheers, > -Jeff Posnick, AdWords API Team > > On Jan 6, 5:03 am, tam <tamala...@gmail.com> wrote: > > > Hi Jeff > > > thanks for that. One further question. If an account has this > > default time but ought to be changed to, say, GMT, is it possible to > > do this and, if so, what does this involve? can it be done by the > > API? Is there a cost involved and how long would it take to alter the > >timezonefor an account? > > > Thanks in advance > > > Tam > > > On Jan 5, 6:57 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote: > > > > Hello Tam, > > > > While you do need to specify a time zone when creating an AdWords > > > account nowadays, I would not be surprised if some older AdWords > > > accounts might be lacking this information. (I also would not be > > > surprised if there are some edge cases in account creation that manage > > > to avoid setting this value.) > > > > If there's no time zone associated with an account, then Pacific Time > > > is assumed: > > > > http://adwords.google.com/support/bin/answer.py?hl=en&answer=18896 > > > > Cheers, > > > -Jeff Posnick, AdWords API Team > > > > On Jan 5, 12:51 pm, tam <tamala...@gmail.com> wrote: > > > > > Hello > > > > > for some reason, API requests for the account info via the function > > > > getAccountInfo sometimes fail to return thetimezoneid info. (Note > > > > that when the happens the corresponding xml tags are also missing). > > > > All the other parameters seem to be being returned as expected. Can > > > > anyone please tell me a) why this is happening? b) is there anything > > > > i can do to get thetimezoneinfo? and c) failing that, is there any > > > > surefire way of deducing thetimezonefrom the other parameters? I > > > > suspect i can use the currency but don't know if this is 100% safe > > > > > One thing that's crossed my mind is that the parameter isn't defined > > > > in the first place, but I'd imagine this parameter has to be > > > > explicitly defined for the account to work in the first place. Does > > > > anyone know any different? > > > > Note also that the currency parameter for these accounts is GBP so > > > > they correspond to British accounts in this case although i don't know > > > > if that's relevant or not > > > > > Thanks in advance > > > > > Tam --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
