Hello,

 Just to keep folks updated, the root cause is actively being looked
into by a member of the core engineering team. There were also some
server restarts performed this morning that *may* have improved the
situation, but I can't reproduce the problem myself so I couldn't say
for sure.

Cheers,
-Jeff Posnick, AdWords API Team


On Jan 7, 3:40 pm, Plaudit <b...@5gigahertz.com> wrote:
> Thanks for continuing to look at this.
>
> I'm using adwords4r.  I just tried the create_all.rb example code with
> a new sandbox account.  Here is the result:
>
> Campaign id 5346 was successfully added.
> Ad group id 5000018300 was successfully added.
> SOAP Error: An internal error has occurred.  Please retry your
> request. (code: 0)
> Source: create_all.rb:88:in `main'
>
> On Jan 7, 11:42 am, AdWords API Advisor <adwordsapiadvi...@google.com>
> wrote:
>
> > Okay, this still isn't something that I or my colleagues have been
> > able to reproduce (I tried using my own ad group id but an otherwise
> > similar addCriteria() call with no issues, and I can create ads as
> > well). I'll have this escalated to see what we can learn about the
> > errors from the Sandbox logs.
>
> > Cheers,
> > -Jeff Posnick, AdWords API Team
>
> > On Jan 7, 1:14 pm, Plaudit <b...@5gigahertz.com> wrote:
>
> > > Thanks for popping in.
>
> > > I can create a campaign, create an ad group, then I get the error when
> > > I try to create an ad.
>
> > > On Jan 7, 8:05 am, AdWords API Advisor <adwordsapiadvi...@google.com>
> > > wrote:
>
> > > > Hello,
>
> > > >  While I'm not going to discount the possibility of the Sandbox having
> > > > issues, I can't reproduce anything right now--new client account
> > > > creation, campaign creation, and getting client account info all
> > > > worked.
>
> > > >  What calls were you making when you encountered the error? Can you
> > > > reproduce it now?
>
> > > > Cheers,
> > > > -Jeff Posnick, AdWords API Team
>
> > > > On Jan 7, 1:34 am, Plaudit <b...@5gigahertz.com> wrote:
>
> > > > > I am getting the same error.
>
> > > > > On Jan 6, 7:47 pm, Ursula <ursula.kellm...@gmail.com> wrote:
>
> > > > > > Hello,
> > > > > > Is there something wrong with the sandbox today?   I've been trying 
> > > > > > to
> > > > > > run various tests and I am getting this error on every request:
> > > > > > An internal error has occurred.  Please retry your request.
>
> > > > > > When will this be fixed?
>
> > > > > > Thank you,
> > > > > > Ursula Kellmann
> > > > > > iCrossing
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